Luxury Retail Team Lead
3 weeks ago
Role Overview
Service Solutions is seeking a highly skilled and experienced Retail Manager to lead our luxury retail team in Sandton. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work environment.
Key Responsibilities
- Lead and motivate a team of Client Advisors to achieve sales targets and provide exceptional customer service
- Develop and implement strategies to improve sales performance, customer engagement, and team productivity
- Partner with the Retail Manager/Associate Retail Manager and the Merchandising team to ensure effective inventory management and visual merchandising
- Conduct regular performance reviews and provide coaching to team members to improve their skills and knowledge
- Ensure compliance with company policies, procedures, and health and safety standards
Requirements
- Studies in Business Management/Retail Management desirable
- Previous experience as a Department Manager or Senior Client Advisor in a supervisory capacity from the retail or service industry, with a proven track record, preferably in luxury fashion
- Strong analytical and problem-solving skills
- Commercial awareness
- Experience in management of a small team
- Exceptional written and verbal communication skills
What We Offer
Service Solutions offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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