Luxury Front of House Operations Manager

4 hours ago


Johannesburg, Gauteng, South Africa Lumina Personnel Full time

Lumina Personnel is seeking a skilled Senior Front House Floor Manager to lead our luxury restaurant's front-of-house team in delivering exceptional guest experiences.

With a strong focus on fine dining etiquette and service standards, this role is ideal for a seasoned hospitality leader who can motivate and train their team to exceed guest expectations.

The successful candidate will have 5-7+ years of front-of-house management experience, including 2-3 years in a senior role at a high-end restaurant or luxury setting, and a Bachelor's degree in hospitality management, business administration, or a related field.

The salary range for this position is estimated at R18,000 - R20,000 per month, commensurate with experience and qualifications.

Key Responsibilities:

  • Lead the front-of-house team, overseeing hiring, training, and performance management
  • Ensure adherence to service standards and fine dining etiquette
  • Manage reservations, seating arrangements, and service flow
  • Handle guest complaints professionally
  • Coordinate special events and private dining experiences
  • Monitor financial performance and control expenses
  • Ensure compliance with health and safety regulations

Benefits include the opportunity to work in a luxury hospitality setting, leading a team of dedicated professionals and creating memorable experiences for guests.



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