Customer Experience Lead Fintech

Experience RequiredWe're looking for a seasoned driver with excellent customer service skills and a passion for travel. As a key member of our team, you'll be responsible for ensuring the safe transportation of our customers to and from various destinations.Your primary responsibilities will include:Assisting our customers on entry and exit from vehicles as...

Fintech Career OpportunityXcede Group is a leading digital-first Fintech business, part of a bigger Group, dedicated to democratizing financial advice and solutions for everyone across the African continent.The core function of this role is to design experience strategies and information architecture that support product design and delivery teams in ensuring...

Job Description:Company Overview:Optasia is a cutting-edge financial technology platform providing integrated solutions for B2B2X financial services, with presence in 30 countries and 7 regional offices. We aim to deliver responsible financing decision-making and drive a superior business model.Key Responsibilities:Foster strong relationships with key...

About Our TeamAs a mid-senior level Programme Delivery Specialist, you will join a multicultural team dedicated to delivering innovative solutions in the fintech industry. We offer a competitive remuneration package, extra day off on your birthday, performance-based bonus scheme, and all necessary tech gear to work smart.Why Optasia?We value our employees'...

Food Service ManagementWe are seeking an experienced Assistant Restaurant Manager to join our team at Cozinha Restaurant in Johannesburg. This role involves driving business growth, improving operational efficiency, and delivering exceptional customer experiences.About UsCozinha Restaurant is a leading family restaurant in Johannesburg, known for its warm...

User Experience Design Lead - FintechXcede Group, a newly established digital-first Fintech business within a bigger Group, seeks an experienced User Experience Design Lead to join its team.The ideal candidate will have a strong background in UX design and strategy, with experience in conducting research in emerging markets and designing digital financial...

PYGIO is seeking an exceptional Fintech Product Specialist to manage our Jira Service Management and OneStream products. This role requires a strong collaboration with customer support and sales teams to ensure seamless product performance.ResponsibilitiesDevelop and implement product strategies and roadmaps aligned with company goals.Manage cross-functional...

Role SummaryThe Cybersecurity Manager will be responsible for developing and implementing Group Fintech information security risk and governance management strategy and frameworks.About MoMo from MTNMoMo from MTN is a leading provider of financial services seeking a seasoned cybersecurity professional to join our team.Key ResponsibilitiesDevelop and...

Key ResponsibilitiesAs a Lead Customer Experience Specialist, you will be responsible for leading a team of Relationship Managers to deliver exceptional customer experiences. Your key responsibilities will include:Direct line management of the Betway Premium Relationship Managers, including day-to-day management, shift schedules, and performance...

Mukuru is a leading fintech company that's shaping Africa's financial landscape. We're on a mission to empower individuals and businesses through innovative solutions.As a Commercial Business Developer, you'll play a critical role in driving our growth strategy forward. You'll be responsible for identifying new business opportunities, developing strategic...

Role DescriptionThe Fintech Onboarding Analyst will be responsible for ensuring the smooth execution of project initiations and successful completion of program implementations. This role requires strong analytical skills, excellent customer service, and the ability to work in a constantly changing environment.Responsibilities IncludeCoordinate with...

About Us:Company Overview:Optasia is a leading provider of financial technology solutions, delivering responsible financing decision-making and driving a superior business model. We have presence in 30 countries and 7 regional offices.Job Summary:We are seeking an experienced Customer Success Manager to join our team. The successful candidate will be...

Vodacom's commitment to empowering individuals and communities has led us to create innovative financial solutions for Small and Medium Enterprises (SMEs). As part of our broader Financial Services team, we are seeking an experienced leader to oversee our Unsecured Lending Business Term Advance product. This individual will be responsible for guiding the...

UX Architect Lead - Fintech Job DescriptionXcede Group, a digital-first Fintech business, seeks an experienced UX Architect Lead to join its team.The role involves designing experience strategies and information architecture that support product design and delivery teams in ensuring consistent and seamless experiences across the business.Key qualifications...

Mukuru is a leading player in Africa's fintech industry, providing innovative financial solutions that enable individuals and businesses to thrive.As a Commercial Business Developer, you will play a critical role in driving business growth and expansion, while contributing to the development of our employees through mentorship and coaching.Our company...

About UsMoMo from MTN is a leading financial services provider seeking a Senior IT Security Specialist to drive the development and implementation of Group Fintech information security risk and governance management strategy and frameworks.Key ResponsibilitiesDevelop and implement Group Fintech information security risk and governance management strategy and...

Company OverviewIntrepid Experience is a community-driven organisation that believes in making a positive impact on the world around us. With over 34 years of experience in creating unique travel experiences, we're proud to be a certified B Corp.We're a team of passionate individuals who share a common goal: to inspire, create, share, and lead the best...

Digital Product Design Leadership OpportunityXcede Group, a leading digital-first Fintech business, part of a bigger Group, seeks an experienced Digital Product Design Leader to join its team.The ideal candidate will have a strong background in UX design and strategy, with experience in conducting research in emerging markets and designing digital financial...

RequirementsThe ideal candidate will have a 4-year Business Science/ Information Technology/ Information Communications Technology/ Engineering (or related) Degree. They will also have Master's in business administration/ relevant master's degree is advantageous. Ideally specialisation in Data Science, Analytics, relevant deep-dive, industry specific...

Are you passionate about creating exceptional customer experiences?As a CX Designer, you'll collaborate with diverse teams to craft seamless, impactful customer interactions. Your role will be pivotal in driving customer-centric strategies and designing solutions that elevate our clients' experiences. If you're a creative problem-solver with a passion for...