Digital Experience Strategist Lead

2 days ago


Johannesburg, Gauteng, South Africa Xcede Group Full time
Fintech Career Opportunity

Xcede Group is a leading digital-first Fintech business, part of a bigger Group, dedicated to democratizing financial advice and solutions for everyone across the African continent.

The core function of this role is to design experience strategies and information architecture that support product design and delivery teams in ensuring consistent and seamless experiences across the business, aligning with the company's CX vision.

Key responsibilities include:

  • Developing user experience (UX) strategies and information architecture that guide product design and delivery.
  • Collaborating with cross-functional teams to ensure consistent and seamless experiences across the business.
  • Conducting research on emerging markets to inform UX decisions.
  • Designing digital financial services and products that meet customer needs.

Qualifications include:

  • Bachelor's degree in Interaction Design, User Experience, or related field.
  • Possession of UXPM Level 1 Certification advantageous.

Desirable skills and knowledge include:

  • Strong understanding of UX research methodologies.
  • Experience working with emerging financial technologies and innovation in the financial services space.


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