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IT Capacity and Performance Manager

2 months ago

Midrand, Gauteng, South Africa Gijima Holdings Full time

Job Title: IT Capacity and Performance Manager



About the Role:



We are seeking a highly skilled IT Capacity and Performance Manager to join our team at Gijima Holdings. As an IT Capacity and Performance Manager, you will be responsible for ensuring that our IT systems have sufficient capacity to meet service level targets.



Key Responsibilities:




  • Evaluate and analyze system performance data to identify trends and areas for improvement;
  • Develop and implement strategies to optimize system performance and ensure adequate capacity;
  • Collaborate with IT teams to design and implement new or modified IT services that meet business requirements;
  • Participate in the evaluation of third-party supplier components and services to ensure availability and quality;
  • Provide regular management reports on system performance and capacity utilization;
  • Analyze and resolve performance-related Incidents and Problems.


Requirements:



To be successful in this role, you will need:




  • At least 4 to 5 years' experience in IT capacity planning and management;
  • Proven ability to understand the dynamics of technology and translate business needs into technical solutions;
  • Experience in Mainframe and Open Systems;
  • Excellent problem-solving, communication, and interpersonal skills;
  • A strong understanding of IT service management principles and practices (e.g., ITIL).


What We Offer:



In return for your expertise and dedication, we offer a competitive salary package, including a base salary of R520 000 per annum, plus benefits and opportunities for career growth and development.



How to Apply:



If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to us by email.