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IT Network Operations Manager
2 weeks ago
Data Centrix seeks an experienced IT Network Operations Manager to lead our network monitoring and management efforts. This role is responsible for ensuring the reliability and performance of our network infrastructure, including routers, switches, servers, applications, and websites.
Key Responsibilities:- Network Monitoring: Ensure best practices are set across all clients, perform dependency mappings, and take ownership of the monitoring environment.
- LATENCY MONITORING: Monitor WAN/LAN latency and ensure reliable network connectivity.
- Daily Tasks and Routines: Perform daily tasks and routines, including certificate application on central servers and probes.
- Process Improvement: Advise on where improvements can be made and assist with implementing changes.
- Security Solutions: Manage security solutions for all monitoring tools and ensure monitoring standards align with customer policy.
- System Administration: Maintain all customers' monitoring tools daily, administer and maintain monitoring rules and alerts, and monitor hardware failures and backups.
- Capacity Planning: Perform capacity monitoring of all systems for customers, analyze real-time alerts, and create priority incidents.
- Qualifications and Experience: Matric, IT Degree/Diploma or relevant qualification, ITIL Foundation, CCNA, MCSE, ManagEngine Products experience, and +5 years team management experience.
- Skills: Network support LAN/WAN, WIFI expertise, and knowledge of APPMAN and Site 24/7.
We offer a competitive salary range of $80,000 - $120,000 per annum, depending on experience and qualifications.
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