IT Capacity Optimization Specialist
5 days ago
About the Role:
We are seeking a highly skilled IT Capacity Optimization Specialist to join our team at Gijima Holdings HR. In this critical role, you will be responsible for ensuring that our organization has sufficient resources to deliver business workloads efficiently.
Key Responsibilities:
- Critical Resource Monitoring: Ensure that appropriate levels of monitoring of resource capacity and system performance are executed, and that the information recorded in a configuration management database (CMBD) is kept up-to-date and used by all parts of the Capacity Management process.
- Capacity Planning: Contribute to reports on performance against targets contained in Service Level Agreements (SLAs), determine when system resources should be tuned, and make recommendations to IT management on the design and use of system resources to optimize their use.
- Availability Technical Expertise: Provide subject matter expertise to understand causes and effects of availability faults and issues, assist in delivery within specified SLA and business requirements, and participate in the creation of availability requirements for new and modified IT services.
Requirements:
- Professional Experience: At least 4 to 5 years' experience in Capacity Management, proven record of accomplishment of at least 5 years' experience in the IT industry, and previous experience in Capacity Planning, Reporting, and Availability technical role solutions.
- Education: Related Tertiary Qualifications, an M+3 Qualification would be an advantage, and ITIL Foundation Qualification would be an advantage.
- Skills and Competencies: Problem-solving skills, professional reporting skills, communication skills, effective interpersonal presentation and interpersonal skills, customer relations skills, collaboration skills, understanding different forecasting techniques, and ability to communicate technical issues clearly.
Salary Range: R800,000 - R1,200,000 per annum depending on qualifications and experience.
Note: Salary may vary based on specific location and other factors.
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