Global Customer Experience Agent

4 days ago


Roodepoort, Gauteng, South Africa WNS (Holdings) Limited (ADR) Full time

The global customer experience agent role at WNS (Holdings) Limited (ADR) requires a skilled and motivated individual who can deliver exceptional customer experiences. You will be working closely with our clients to understand their needs and preferences, and use this information to tailor your support approach. Our organization is committed to innovation and continuous improvement, and we encourage our team members to think creatively and propose new solutions to improve our operations.

Key Responsibilities:
  • Developing and implementing personalized customer support plans
  • Using data and analytics to identify trends and areas for improvement
  • Collaborating with internal stakeholders to share best practices and knowledge
  • Contributing to the development of new processes and procedures to improve customer experience


  • Roodepoort, Gauteng, South Africa Standard Bank Group Full time

    At Standard Bank Group, we're passionate about creating growth in Africa. We're dedicated to bringing true, meaningful value to our clients and the communities we serve. As a Complaints Specialist, you'll play a vital role in helping us achieve this goal.Job DescriptionTo succeed in this role, you'll need to provide informed, helpful, and educative solutions...


  • Roodepoort, Gauteng, South Africa NORTHPOINT REALTY GROUP Full time

    Northpoint Realty Group is a dynamic and innovative company that provides commercial and residential real estate services. We are seeking a highly motivated Commercial Real Estate Broker and Residential Agent to join our team.The successful candidate will be responsible for sales and leasing of properties, including offices, warehouses, factories, commercial...


  • Roodepoort, Gauteng, South Africa AUTO24 Full time

    As a Receptionist & Frontline Hostess at Auto24, you will play a critical role in delivering an exceptional customer experience and driving business success.Key Responsibilities:Develop and maintain relationships with clients, visitors, and suppliersProvide prompt and professional responses to phone calls, emails, and other inquiriesManage visitor...


  • Roodepoort, Gauteng, South Africa WNS (Holdings) Limited (ADR) Full time

    As a customer service professional at WNS (Holdings) Limited (ADR), you will have the opportunity to work with leading global organizations and make a meaningful impact on their success. We custom-design, implement, and operate over 400 processes that enable us to work as an extension of our clients' enterprises.Key Responsibilities:Deliver exceptional...


  • Roodepoort, Gauteng, South Africa WNS (Holdings) Limited (ADR) Full time

    We are seeking a dedicated customer support specialist to join our team at WNS (Holdings) Limited (ADR). As a key member of our operations team, you will be responsible for delivering high-quality customer experiences to our global clients. Our organization has a strong focus on industry-based business units, allowing us to specialize in different work...


  • Roodepoort, Gauteng, South Africa AfroCentric Group Full time

    AfroCentric Group is seeking a highly skilled Service Consultant to join its team. In this role, you will be responsible for managing service requests across all channels, educating stakeholders on digital tools, and providing a seamless customer experience.As a key member of our team, you will follow established procedures and collaborate with peers and...


  • Roodepoort, Gauteng, South Africa AfroCentric Group Full time

    Job title : Customer Service Consultant - RoodepoortJob Location : Gauteng, RoodepoortDeadline : April 04, 2025Quick Recommended LinksJobs by Location Job by industries Role Description: We are seeking a dedicated professional to join our team of Service Consultants, focusing on delivering exceptional client service and quality. You will follow...


  • Roodepoort, Gauteng, South Africa Rmbwestport Full time

    Company OverviewFNB is a leading financial institution that offers a wide range of innovative solutions to customers. We strive to be a trusted partner in creating a better world by providing contextual and integrated financial services.We are committed to helping our customers navigate the challenges and opportunities of everyday life, with a focus on...


  • Roodepoort, Gauteng, South Africa AfroCentric Group Full time

    Direct message the job poster from AfroCentric GroupHuman Capital Shared Service, Governance Risk and TechnologyLocation: Cape Town - Woodstock / Johannesburg – RoodepoortJob Classification type: PermanentRemuneration Package: Market RelatedJoin Our Talent PoolThe AfroCentric Group is continuously on the lookout for individuals with expertise in the field...


  • Roodepoort, Gauteng, South Africa AfroCentric Group Full time

    We are seeking a motivated and talented individual to join our team of Service Consultants. As a key member of our team, you will be responsible for delivering exceptional client service and quality.In this role, you will follow established procedures and collaborate with peers and leaders to ensure the best possible service delivery. Maintaining legal,...


  • Roodepoort, Gauteng, South Africa NORTHPOINT REALTY GROUP Full time

    We are Northpoint Realty Group, a leading provider of commercial and residential real estate services. Our team is committed to delivering exceptional results and providing our clients with the best possible experience.We are seeking a highly motivated Commercial Real Estate Broker and Residential Agent to join our team. This role offers a unique opportunity...

  • Senior Manager

    2 weeks ago


    Roodepoort, Gauteng, South Africa MTN Full time

    Job title : Senior Manager - Global Account Enterprise Business Unit MANCOJob Location : Gauteng, RoodepoortDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries ResponsibilitiesThe Senior Manager: Global Account Management will be accountable to achieve the following objectives: Manage ~1 to 6 regional MNC accounts throughout...


  • Roodepoort, Gauteng, South Africa AUTO24 Full time

    At Auto24, we are seeking a highly skilled and professional Receptionist & Frontline Hostess to deliver exceptional customer experiences daily.Key Responsibilities:Receive and warmly welcome all visitors, clients, and suppliers with professionalism and courtesyManage visitor registrationOperate the switchboard – answer, screen, and route calls...


  • Roodepoort, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    My client in the manufacturing / automotive industry is seeking to employ an Account Payable Supervisor to join their company in Germinston.Duties include: Develop, implement and maintain an effective and professional accounts payable system. Responsible to achieve optimal prompt payment discounts from suppliers. Supervise the accounts payable processing and...


  • Roodepoort, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    My client in the manufacturing / automotive industry is seeking to employ an Account Payable Supervisor to join their company in Germinston.Duties include: Develop, implement and maintain an effective and professional accounts payable system. Responsible to achieve optimal prompt payment discounts from suppliers. Supervise the accounts payable processing and...


  • Roodepoort, Gauteng, South Africa FLSmidth Full time

    Job DescriptionWe are seeking a highly skilled Mining Sales Representative to join our team.The successful candidate will be responsible for promoting and selling products, spare parts, and services in greenfield and brownfield applications related to pumps, cyclones, and valves.Responsibilities include:Converting existing customers to PC&V installed base...


  • Roodepoort, Gauteng, South Africa MTN Full time

    Job title : Manager - Key Account Management (KAM).Enterprise Business Unit MANCOJob Location : Gauteng, RoodepoortDeadline : March 13, 2025Quick Recommended LinksJobs by Location Job by industries ResponsibilitiesThe Manager: Global Account Management will be accountable to achieve the following objectives:Manage ~1 to 4 regional MNC accounts throughout...


  • Roodepoort, Gauteng, South Africa Standard Bank Group Full time

    Company DescriptionStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes,...

  • Director of Audit

    4 weeks ago


    Roodepoort, Gauteng, South Africa Network International Full time

    A top-tier Recruitment Consultant is looking for a dynamic Director of Audit for a prestigious global brand in the banking sector, headquartered in Nairobi. Ready to lead a high-impact audit function in one of the biggest names in finance? This is your chance to step into a strategic role where your leadership and innovation will shineIf youre a visionary...


  • Roodepoort, Gauteng, South Africa Dymaxa Recruitment Full time

    Our client in Johannesburg's labour relations industry seeks a Legal & Compliance Manager for their dynamic team. Reporting to the CEO and overseeing staff.Qualifications and Requirements•5+ years of legal management experience and management of staff - non negotiableoProficient in MS Office and SAPoPostgraduate qualification in Labour Relations or...