Customer Service Representative for Banking Industry
3 weeks ago
About the Job
We are seeking a skilled Customer Service Representative to join our team at Isilumko Staffing. This role involves providing exceptional customer service to clients in the banking industry.
Key Responsibilities
- Attend to customer credit card queries in a timely and efficient manner
- Resolve queries to the client's satisfaction, meeting or exceeding targets
- Develop strong relationships with clients through effective communication and negotiation skills
Requirements
- Matric qualification
- At least 2 years of experience in banking or financial services customer care or inbound call centre
- Bachelor of Commerce (BCom) degree in Banking, Finance, Accounting, Auditing, Investments, or Economics
- Clear credit and criminal records
- Availability to work rotating shifts, including Saturdays and public holidays
Benefits
- A competitive basic salary
- Incentive pay based on performance
- Ongoing training and development opportunities
About Us
Isilumko Staffing is a leading recruitment agency specializing in temporary and permanent staffing solutions for businesses across various industries. We pride ourselves on delivering exceptional candidate experiences and building long-lasting relationships with our clients.
Estimated Salary: R200,000 - R250,000 per annum (based on market conditions and location)
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