Senior Banking Customer Service Representative
3 weeks ago
We are seeking an experienced Senior Banking Customer Service Representative to join our team at Isilumko Staffing (JHB).
About the RoleThis is a great opportunity for someone who is passionate about delivering exceptional customer service in a fast-paced banking environment.
Key Responsibilities- Provide excellent customer service to clients via phone, resolving their queries and issues in a timely and professional manner.
- Collaborate with internal teams to resolve complex client issues, ensuring seamless communication and resolution.
- Maintain accurate records of client interactions, providing valuable insights for process improvement.
To be successful in this role, you will need:
- A valid tertiary qualification, demonstrating your ability to work in a dynamic and ever-changing environment.
- At least 1 year of experience in inbound call centre/customer service roles, preferably in the banking industry.
In return for your hard work and dedication, we offer:
- An estimated salary of R140,000 - R180,000 per annum, based on your skills and experience.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive and collaborative team environment, where your contributions are valued and recognized.
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Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeIsilumko Staffing is seeking a highly skilled Customer Service Representative to join our team. This role involves providing exceptional customer service to clients in the banking industry.Key Responsibilities:Attend to customer credit card queries and resolve them in a timely mannerWork towards reaching target by ensuring excellent customer service and...
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Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeAbout the JobWe are seeking a skilled Customer Service Representative to join our team at Isilumko Staffing. This role involves providing exceptional customer service to clients in the banking industry.Key ResponsibilitiesAttend to customer credit card queries in a timely and efficient mannerResolve queries to the client's satisfaction, meeting or exceeding...
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