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Front Desk Coordinator

2 months ago

Stellenbosch, Western Cape, South Africa Wild Dreams Hospitality Full time

Wild Dreams Hospitality is seeking a highly skilled and enthusiastic Receptionist to join our team. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. Key responsibilities include:

* Greeting guests and responding to inquiries in a professional and courteous manner
* Managing front desk operations, including check-in and check-out procedures
* Maintaining accurate records and files
* Providing exceptional customer service and resolving any issues that may arise

Requirements:

* Grade 12 diploma or equivalent
* Hospitality certificate an asset
* 1-2 years of previous reception experience
* Excellent telephone etiquette and customer-service skills
* Fluency in English with strong written and oral communication skills
* Ability to work in a team environment
* Good computer skills, including Microsoft Office
* Strong organizational skills and attention to detail
* Availability to work evenings, public holidays, and weekends

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply.