Retention Success Coach
3 days ago
At Virgin Active South Africa Pty Ltd, we are seeking a highly skilled and motivated individual to fill the role of Retention Success Coach. This position is ideal for someone who is passionate about delivering exceptional customer experiences and driving business growth through effective retention strategies.
The successful candidate will be responsible for handling cancelled memberships via telephone or written correspondence, utilizing our in-house NLP sales methodology to retain clients and ensure they remain part of the Virgin Active family. Key responsibilities include dealing with member queries and complaints on all levels, working cross-functionally with other department leaders to achieve business objectives, and maintaining a deep understanding of our company culture and values.
To excel in this role, you will need a minimum of 3 years' experience as a sales or retention representative, with a proven track record of successfully meeting sales budgets, preferably over the phone. Outstanding negotiation skills, excellent communication and interpersonal skills, and the ability to multitask seamlessly between multiple systems are essential. A growth mindset, adaptability, and a willingness to go above and beyond to achieve success are also highly valued.
In addition to your technical skills and experience, we are looking for someone who embodies our company's values, including trustworthiness, resilience, and a drive to create moments of magic for our members. If you are a results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Business Development Strategist for Success Coach
20 hours ago
Cape Town, Western Cape, South Africa Success Coach Full timeWe are seeking a highly skilled and experienced Business Development Strategist to join our team at Success Coach.As a Business Development Strategist, you will play a key role in generating new leads, converting them into sales, and building strong customer relationships. You will work closely with the business owner to identify opportunities and grow our...
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Dynamic Sales Development Specialist
2 days ago
Cape Town, Western Cape, South Africa Success Coach Full timeCompany Overview">We are a dynamic startup looking for a skilled sales professional to join our team as a Success Coach. Our company is passionate about providing exceptional support services to businesses, and we're seeking a results-driven individual to help us achieve our goals.
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Business Development Consultant
2 weeks ago
Cape Town, Western Cape, South Africa Success Coach Full timeAbout the RoleThis is an opportunity for a results-driven salesperson who is skilled in generating leads, closing deals, and building strong relationships. As a B2B Sales Partner/Consultant for Success Coach, you will work independently to identify opportunities and grow our business.Key Responsibilities:Generate new leads through networking, research, and...
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Results-Driven Sales Representative
2 weeks ago
Cape Town, Western Cape, South Africa Success Coach Full timeRole OverviewThis is an exceptional opportunity for a skilled sales professional to partner with our startup, driving business growth through strategic partnerships and sales initiatives.Key Responsibilities• Generate new leads through targeted outreach and networking• Convert leads into sales, closing deals with confidence• Collaborate with our team...
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Retention Strategist
1 month ago
Cape Town, Western Cape, South Africa Initiate International Full timeUnlock Customer Potential as a Retention SpecialistAre you ready to take your career to the next level in the fast-paced world of online sports betting? We're seeking a talented Retention Specialist to join our team at Initiate International in Cape Town. As a key player in our customer retention efforts, you'll have the opportunity to drive business growth...
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Retention and Loyalty Strategist
2 weeks ago
Cape Town, Western Cape, South Africa Initiate International Full timeImmerse yourself in the dynamic world of online sports betting and drive customer loyalty through engaging campaigns. We're seeking a Retention and Loyalty Strategist to leverage data insights and creative ideas to maximize retention rates.Key Responsibilities:Campaign Architect: Develop and execute high-impact retention campaigns across multiple channels,...
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Customer Success Manager
4 weeks ago
Cape Town, Western Cape, South Africa Armstrong Appointments Full timeWe are seeking a seasoned Customer Success Manager to lead our customer support and success efforts. As a key member of our team, you will be responsible for managing customer relationships, identifying opportunities for growth, and developing strategies to drive customer satisfaction.Main Responsibilities:Develop and implement customer success strategies to...
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Retention Marketing Expert
1 week ago
Cape Town, Western Cape, South Africa LulaBet Full timeLulaBet is seeking a skilled Retention and Marketing Specialist to join our marketing team. This exciting role will focus on developing and executing customer retention strategies across multiple digital channels.Job DescriptionWe are looking for a highly motivated individual with a proven track record in technical marketing, preferably in the i-gaming or...
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Experienced Retentions Call Centre Specialist
1 month ago
Cape Town, Western Cape, South Africa Pathfinders Consulting Pty (LTD) Full timeCustomer Retention SpecialistAre you passionate about delivering exceptional customer experiences and driving loyalty? We're seeking an experienced Customer Retention Specialist to join our team at Pathfinders Consulting Pty (LTD). As a key member of our customer success team, you will play a vital role in ensuring our customers remain satisfied and loyal to...
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Customer Success Professional
1 month ago
Cape Town, Western Cape, South Africa PST Full timeCustomer Success ManagerJob Summary:We are seeking a highly skilled Customer Success Manager to join our team at PST. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with our clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Key...
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Customer Success Specialist
3 weeks ago
Cape Town, Western Cape, South Africa PST Full timeJob DescriptionKey ResponsibilitiesAt PST, we are seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for developing and maintaining strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.You will...
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Customer Success Strategist
1 month ago
Cape Town, Western Cape, South Africa JOBJACK Full timeCustomer Success SpecialistJOBJACK is seeking a highly skilled and motivated Customer Success Specialist to join our team. As a key member of our Customer Success Team, you will be responsible for driving customer satisfaction and retention through proactive engagement and support.Key ResponsibilitiesDevelop and execute customer success plans to ensure...
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Sales Performance Coach
4 weeks ago
Cape Town, Western Cape, South Africa CallForce Full timeCallForce is a leading Business Process Outsourcing (BPO) company that delivers customized outsourced solutions to its clients. We are seeking an experienced Sales Trainer to enhance the sales skills and performance of our sales consultants. As a Sales Trainer, you will be responsible for designing and delivering training programs, coaching individuals, and...
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Customer Success Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Prostaff Holdings Full timeAbout the Role:We are seeking a highly motivated and results-driven Customer Success Specialist to join our team at Prostaff Holdings. In this role, you will be responsible for managing client expectations and building long-term relationships with our key clients.Key Responsibilities:Develop and maintain strong relationships with clients to ensure their...
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Client Success Team Leader
2 weeks ago
Cape Town, Western Cape, South Africa CV Library Full timeJob SummaryWe are seeking a skilled Client Success Team Leader to join our team at CV-Library. This role will involve leading a high-performing team, driving service quality, account growth, and account retention.Key ResponsibilitiesLead a team of Client Service Executives in delivering exceptional client care.Develop and implement strategies to drive...
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Customer Success Expert
2 days ago
Cape Town, Western Cape, South Africa JOBJACK Full timeJob SummaryWe are seeking a highly skilled Customer Success Expert to join our team at JOBJACK. The ideal candidate will possess excellent problem-solving skills, be patient and driven, and have a passion for delivering exceptional customer experiences.Main ResponsibilitiesOnboard new customers efficiently, providing comprehensive training and support to...
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Career Accelerator Success Strategist
1 week ago
Cape Town, Western Cape, South Africa FourthRev Full timeOur vision at FourthRev is to become the world's leading enabler of employability outcomes for students and lifelong learners. We are deeply passionate about work being a meaningful, fulfilling part of life.We pride ourselves on offering flexible working arrangements and ongoing professional growth and development, placing staff health and happiness at the...
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Interim Student Success Manager
3 weeks ago
Cape Town, Western Cape, South Africa FourthRev Full timeAbout the RoleAs a key member of our team, you will play a crucial role in ensuring the success of our learners enrolled in the career accelerator programmes. Your primary objective will be to support, guide, and empower learners throughout their journey, instilling comfort and confidence in them. From welcoming learners to the course to assisting them in...
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Customer Success Partner
3 weeks ago
Cape Town, Western Cape, South Africa MRI Software Full timeUnlock Your Potential as a Customer Success Partner at MRI SoftwareJob SummaryWe are seeking a highly skilled Customer Success Partner to join our team at MRI Software. As a key member of our support operations team, you will be responsible for delivering exceptional customer experiences and driving success for our clients.Key ResponsibilitiesDevelop a deep...
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Scrum Master
1 month ago
Cape Town, Western Cape, South Africa Sanlam Full timeJob Title: Scrum MasterWe are seeking a highly skilled Scrum Master to join our Agile team in Cape Town. As a Scrum Master, you will play a key role in supporting our team's adoption of Agile principles and practices.Key Responsibilities:Coach and facilitate Agile team meetings, ensuring effective collaboration and communication among team members.Support...