Customer Service Representative
1 week ago
Customer Service Role
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Sandton. This role involves providing exceptional service and support to our UK-based clients. You will handle inquiries, resolve issues, and ensure a seamless experience for our customers.
Key Responsibilities:
- Provide excellent customer service and support via phone, email, and other communication channels.
- Resolve customer complaints and issues in a timely and professional manner.
- Work collaboratively with the team to achieve customer satisfaction and loyalty.
- Stay up-to-date with product knowledge and company policies to provide accurate information to customers.
Requirements:
- 2+ years of experience in a customer service role, preferably in a call centre environment.
- Strong verbal and written communication skills, with the ability to engage effectively with UK clients.
- Excellent problem-solving skills and attention to detail.
- Organized and methodical.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for efficient documentation and communication.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
How to Apply:
Forward your CV to shorza.bootcamp2@gmail.com with the Job Title as the reference.
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