Hotel Service Leader

2 weeks ago


Johannesburg, Gauteng, South Africa Prospect Staffing SA Full time
Job Type: Permanent
Company Offer: Salary: AU$70,000 - AU$90,000 per annum + Live-In Accommodation
Service Excellence

In this exciting opportunity, you will have the chance to develop and implement strategies to drive service excellence in a fast-paced restaurant environment. As a senior leader, you will be responsible for building and maintaining relationships with guests, colleagues, and suppliers.


About the Position

We are seeking an experienced Hotel Service Leader to join our team at Prospect Staffing SA. This is a fantastic opportunity to take your career to the next level and work with a dynamic group of professionals who share your passion for delivering exceptional service.


Duties and Responsibilities
  • Develop and implement a comprehensive training program for restaurant staff
  • Conduct regular performance reviews and provide feedback to employees
  • Collaborate with other departments to ensure seamless delivery of services
  • Manage conflicts and incidents in a fair and impartial manner
  • Maintain accurate records and reports as required

Requirements and Qualifications

To succeed in this role, you will need:

  • A minimum of 3 years' experience in a management position in a restaurant or hotel
  • Excellent leadership and communication skills
  • A strong understanding of hospitality operations and procedures
  • Able to work independently and as part of a team
  • Familiarity with Micros System and other point-of-sale software


  • Johannesburg, Gauteng, South Africa Accor Hotel Full time

    Job OverviewThe Housekeeping Supervisor will play a pivotal role in leading the housekeeping team to achieve exceptional standards in luxury hotel operations.About Accor HotelsAccor Hotels is an international hospitality group with a strong presence in Gauteng, Johannesburg.Key ResponsibilitiesTo support the Housekeeping Management in supervising the...


  • Johannesburg, Gauteng, South Africa La Orchard Hotel Full time

    Job Overview">The Customer Service Ambassador will be responsible for delivering exceptional customer experiences at La Orchard Hotel. This role involves greeting guests, managing their stay, and addressing any special needs or requests.About the Role">This is a fantastic opportunity to work in a dynamic environment where no two days are the same. As a...


  • Johannesburg, Gauteng, South Africa La Orchard Hotel Full time

    Job Title: Customer Service LiaisonAbout La Orchard Hotel:We are a hotel dedicated to providing exceptional customer service and creating memorable experiences for our guests.The Role:We are seeking a highly motivated and organized Customer Service Liaison to join our team. As a key member of our front office, you will be responsible for ensuring seamless...


  • Johannesburg, Gauteng, South Africa Scholtz Partners International (Pty) Ltd Full time

    Job Title: Hotel Guest Experience ManagerAbout the Role:At Scholtz Partners International (Pty) Ltd, we are seeking a skilled Hotel Guest Experience Manager to join our team. The successful candidate will be responsible for providing exceptional guest service by anticipating and fulfilling guest needs. This will include assisting with reservations,...


  • Johannesburg, Gauteng, South Africa Scholtz Partners International Full time

    This exciting opportunity presents a chance to join Scholtz Partners International as a skilled Key Hotel Service Manager. The ideal candidate will possess exceptional guest service skills and have the ability to anticipate and fulfill guest needs.The role requires expert local knowledge, excellent communication skills, and a passion for delivering...


  • Johannesburg, Gauteng, South Africa Staff Connection Full time

    Job Summary:We are seeking a highly skilled Hotel Operations Manager to oversee the daily operations of our hotel, ensuring exceptional guest experiences and efficient staff management.About Staff Connection:At Staff Connection, we pride ourselves on delivering top-notch hospitality services. Our ideal candidate will be an experienced leader with excellent...


  • Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full time

    Company OverviewFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its commitment to excellence and personalized service. Our hotels and resorts offer an unparalleled level of luxury and sophistication, making us a top choice for travelers from around the world.About the RoleThe Core Agent will be responsible for...


  • Johannesburg, Gauteng, South Africa Marriott International Full time

    Job Title: Hotel Rooms Division Manager LeadWe are seeking an experienced and results-driven Hotel Rooms Division Manager Lead to join our team at Marriott International. As a leader in the hospitality industry, we offer competitive salaries and benefits to our employees.Job Description:The Hotel Rooms Division Manager Lead will be responsible for overseeing...

  • Head Chef Position

    1 week ago


    Johannesburg, Gauteng, South Africa La Orchard Hotel Full time

    La Orchard Hotel Head Chef Job DescriptionWe are seeking an experienced and skilled Head Chef to join our team at La Orchard Hotel. This is a fantastic opportunity for a motivated and creative individual to lead our kitchen operations and contribute to the success of our hotel.Job Summary:The successful candidate will be responsible for managing the...

  • Executive Chef

    2 weeks ago


    Johannesburg, Gauteng, South Africa La Orchard Hotel Full time

    We are seeking a talented and experienced Executive Chef to join our team at La Orchard Hotel. As an integral part of our culinary team, you will be responsible for creating innovative menus that showcase your creativity and skill.The successful candidate will have a strong background in menu creation, kitchen management, and food preparation. You will be...


  • Johannesburg, Gauteng, South Africa Accor Hotel Full time

    Job Title: Luxury F&B Operations ManagerWe are seeking a highly skilled and experienced Assistant Food and Beverage Manager to join our team at Accor Hotel in Gauteng, Johannesburg.About the Role:This is an exciting opportunity for a seasoned professional to lead our food and beverage operations, driving exceptional customer experiences and contributing to...


  • Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full time

    Four Seasons Hotels and Resorts is a world-renowned leader in the luxury hospitality industry, renowned for its exceptional service and dedication to creating unforgettable experiences for guests.About Four SeasonsWe are seeking a highly motivated and service-minded individual to join our team as a Steward at our iconic Four Seasons Hotel, The Westcliff,...


  • Johannesburg, Gauteng, South Africa iSON Xperiences Full time

    Job Title:Customer Service LeaderAbout the Role:iSON Xperiences is seeking a seasoned Customer Service Leader to oversee our Contact Centre operations in Randburg. As a key member of our team, you will be responsible for ensuring exceptional customer experiences through effective team management and process optimization.Responsibilities:Leverage your...


  • Johannesburg, Gauteng, South Africa Carlysle Human Capital Full time

    We are seeking an experienced Hotel Operations Manager to lead our team and drive our success at Carlysle Human Capital.Key ResponsibilitiesOversee the daily operations of the hotel, ensuring smooth and efficient functioning across all departments.Develop and implement strategies to maximize revenue, occupancy, and profitability.Foster a culture of...

  • Hotel Bartender

    4 weeks ago


    Johannesburg, Gauteng, South Africa The Capital Hotels, Apartments & Resorts Full time

    Job Summary:We are seeking an experienced Hotel Bartender to join our team at The Capital Hotels, Apartments & Resorts in Sandton, Johannesburg. As a skilled Barman, you will be responsible for providing exceptional service to our guests and colleagues, ensuring that every experience is memorable and enjoyable.


  • Johannesburg, Gauteng, South Africa Pronto Labour Team Full time

    Job Title: Operational Service LeaderAbout the Role:We are seeking a highly experienced Operational Service Leader to join our Pronto Labour Team. As a key member of our team, you will be responsible for ensuring optimal productivity of our workshop and field service operations.Key Responsibilities:Deliver professional and efficient services to our...


  • Johannesburg, Gauteng, South Africa Scholtz Partners International (Pty) Ltd Full time

    Scholtz Partners International (Pty) Ltd is seeking a skilled Hotel Concierge to join our team.As a Luxury Hotel Ambassador, you will be the face of our hotel, providing exceptional guest service and ensuring each guest has an outstanding experience. We offer a competitive salary of R7500 plus commission, making this a high-earning opportunity for the right...


  • Johannesburg, Gauteng, South Africa Dream Hotels and Resorts Full time

    We are seeking a reliable and enthusiastic individual to join our team as a Room Attendant at 10 2nd Avenue Houghton Estate, a Luxury Boutique Hotel in Johannesburg.As a key member of our hotel team, you will be responsible for maintaining the highest standards of cleanliness and providing exceptional customer service to our guests.Responsibilities:Clean and...


  • Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full time

    Four Seasons Hotels and Resorts is a leading luxury hospitality brand that operates hotels and resorts worldwide. Our team members are passionate about delivering exceptional guest experiences, and we believe in recognizing the value of every individual who contributes to our success.We are seeking a highly skilled and experienced Sous Chef to join our...


  • Johannesburg, Gauteng, South Africa The Recruiters Full time

    About The JobOur client is seeking a highly skilled and experienced Customer Service Team Leader to join their team. As a key member of the customer experience team, you will be responsible for leading a team of customer service representatives, ensuring excellent customer satisfaction, and driving business growth.