Customer Claims Specialist

1 month ago


Durban, KwaZulu-Natal, South Africa The Recruitment Council Full time

Role Overview

We are seeking a dedicated professional to manage and process motor insurance claims efficiently, ensuring adherence to policy terms and company standards.

Key Responsibilities

  • Claims Management
  • Client Interaction
  • Documentation
  • Assessment
  • Coordination
  • Compliance
  • Customer Service

Qualifications

  • Matric (Grade 12) or equivalent.
  • Relevant underwriting or insurance certifications (e.g., NQF Level 4, RE5) are advantageous.
  • Strong analytical and decision-making skills.
  • Excellent communication and negotiation abilities.
  • Deep understanding of short-term insurance products.
  • High level of accuracy and attention to detail in managing documents and data.

Personal Attributes

  • Exceptional attention to detail with a high level of accuracy.
  • Ability to identify and address potential risks and issues before they arise.
  • Strong commitment to providing high-quality service and building lasting relationships.
  • Collaborative approach with the ability to work effectively within a team environment.

Working for The Recruitment Council

This is a unique opportunity to join our dynamic team and contribute to the success of our clients.



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