Motors Insurance Claims Manager
1 week ago
The Recruitment Council is seeking a highly skilled Motors Insurance Claims Manager to join our team in Kloof, Durban, KZN.
About The JobThis is a full-time opportunity that requires excellent communication and analytical skills. As a Motors Insurance Claims Manager, you will be responsible for handling and processing motor insurance claims efficiently, ensuring adherence to policy terms and company standards.
Key Responsibilities:- Claims Management: Handle and process motor insurance claims from initiation through to resolution, ensuring compliance with policy terms and company procedures.
- Client Interaction: Communicate with clients to gather necessary information, provide updates on claim status, and address any queries or concerns they may have.
- Documentation: Collect and review all relevant documentation, including accident reports, repair estimates, and other supporting materials required for claim assessment.
- Assessment: Evaluate claims to determine validity, coverage, and appropriate settlement amounts, working closely with insurers under our binder agreements.
- Coordination: Liaise with repairers, assessors, and other stakeholders to facilitate the claims process and expedite resolutions.
- Compliance: Ensure all claims are handled in accordance with regulatory requirements, company policies, and insurer mandates.
- Customer Service: Address inquiries and concerns promptly, resolving any issues to ensure a positive experience and client retention.
- Education: Matric (Grade 12) or equivalent qualification.
- Certifications: Relevant underwriting or insurance certifications (e.g., NQF Level 4, RE5) are advantageous.
- Skills: Strong analytical and decision-making skills, excellent communication and negotiation abilities, deep understanding of short-term insurance products.
- Attention to Detail: High level of accuracy and attention to detail in managing documents and data.
- Estimated Salary: R400,000 - R600,000 per annum, depending on experience.
- Location: Kloof, Durban, KZN.
- Working Hours: Full-time, Monday to Friday.
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