Motors Insurance Claims Manager

1 week ago


Durban, KwaZulu-Natal, South Africa The Recruitment Council Full time

The Recruitment Council is seeking a highly skilled Motors Insurance Claims Manager to join our team in Kloof, Durban, KZN.

About The Job

This is a full-time opportunity that requires excellent communication and analytical skills. As a Motors Insurance Claims Manager, you will be responsible for handling and processing motor insurance claims efficiently, ensuring adherence to policy terms and company standards.

Key Responsibilities:
  • Claims Management: Handle and process motor insurance claims from initiation through to resolution, ensuring compliance with policy terms and company procedures.
  • Client Interaction: Communicate with clients to gather necessary information, provide updates on claim status, and address any queries or concerns they may have.
  • Documentation: Collect and review all relevant documentation, including accident reports, repair estimates, and other supporting materials required for claim assessment.
  • Assessment: Evaluate claims to determine validity, coverage, and appropriate settlement amounts, working closely with insurers under our binder agreements.
  • Coordination: Liaise with repairers, assessors, and other stakeholders to facilitate the claims process and expedite resolutions.
  • Compliance: Ensure all claims are handled in accordance with regulatory requirements, company policies, and insurer mandates.
  • Customer Service: Address inquiries and concerns promptly, resolving any issues to ensure a positive experience and client retention.
Requirements
  • Education: Matric (Grade 12) or equivalent qualification.
  • Certifications: Relevant underwriting or insurance certifications (e.g., NQF Level 4, RE5) are advantageous.
  • Skills: Strong analytical and decision-making skills, excellent communication and negotiation abilities, deep understanding of short-term insurance products.
  • Attention to Detail: High level of accuracy and attention to detail in managing documents and data.
What We Offer
  • Estimated Salary: R400,000 - R600,000 per annum, depending on experience.
  • Location: Kloof, Durban, KZN.
  • Working Hours: Full-time, Monday to Friday.


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