Vehicle Warranty Claims Specialist

2 days ago


Durban, KwaZulu-Natal, South Africa Gap Consulting Full time
Job Description

We are seeking a highly experienced Vehicle Warranty Claims Specialist to join our team at Gap Consulting.

About the Role

The successful candidate will be responsible for managing vehicle warranty claims, ensuring timely and efficient processing of claims while maintaining excellent customer service.

Key Responsibilities:

  • Manage vehicle warranty claims from initial submission to resolution
  • Conduct thorough investigations into claim disputes
  • Maintain accurate records and update system accordingly
  • Collaborate with internal stakeholders to resolve claims efficiently
  • Provide exceptional customer service through clear communication and timely responses

Requirements

To be successful in this role, you will need:

  • A minimum of 3 years' experience as a Dealership Warranty Clerk
  • Excellent communication and problem-solving skills
  • Ability to work in a high-pressure environment
  • Computer literacy on Evolve
  • Valid driver's license

Salary and Benefits

We offer a competitive salary package including:

  • A basic salary of R 12 500 to R 18 000 based on experience
  • Incentives and benefits

What We Offer

At Gap Consulting, we value our employees and offer a supportive work environment, opportunities for growth and development, and a chance to make a real difference in the automotive industry.



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