Sales Coordinator

2 months ago

Sandton, South Africa Dimension Data Full time
About the Role

We are seeking a highly skilled Sales Administrator to join our team at Dimension Data. As a Sales Administrator, you will play a critical role in supporting our sales team by managing incoming enquiries and invoices, maintaining accurate client records, and utilizing Microsoft Office tools to manage data from start to finish.

Key Responsibilities
  • Assist with training for departmental staff, including sales representatives.
  • Generate quotes for clients directly and/or on behalf of the Sales Team.
  • Influence price and margin by suggesting different products based on lead times, promotions, alternative suppliers, and programs.
  • Respond to all quote requests within 24 hours sent to the sales mailbox.
  • Establish relationships with vendors and coordinate everyday interactions, queries, and general information sharing regarding specific sales requests.
  • Quality check that signed contracts are received before purchase orders are placed with vendors.
  • Generate purchase orders to be sent to vendors for client orders to be implemented and/or distributed.
  • Engage with vendors regularly to ensure pricing is current and relevant at all times.
  • Responsible for general administration and document control.
  • Accurately capture information provided by the sales team following the sales process.
  • Provide administrative support to the sales force when required.
  • Prepare reports using the CRM system.
  • May be required to assist with larger Tender responses.
  • Manage multiple projects and campaigns simultaneously, maintaining a highly productive work environment.
  • Ensure all internal and external vendors have proper documentation and documentation standards adhered to.
Requirements
  • Attention to detail is a key requirement for this role.
  • Ability to work in a high-paced environment.
  • Excellent analytical skills.
  • Excellent communication skills, both verbal and written.
  • Must be service-oriented and have a positive attitude to work.
  • Solid knowledge and understanding of sales processes, tools, and methodologies would be advantageous.
  • Able to work in a team and independently, applying a proactive approach to work processes.
  • Ability to use judgment to make decisions about work processes and apply improvements.
Qualifications
  • High/Secondary School
  • Tertiary Education degree/diploma
Experience
  • Substantial experience with quoting tools would be an advantage.
  • Substantial administration experience, particularly quote-to-cash processes.
  • Experience managing work processes.
  • Understanding of ICT and vendors involved.
Perks

Medical Aid/Medical Insurance, Group Life Cover, Funeral Benefit, Minimum 18 days annual leave.

About Dimension Data

We empower our people to deliver client-centric solutions. We want to see our people make the most of every opportunity, and together we can achieve the extraordinary. Our diverse and inspiring people are experts at what they do and serious about delivering measurable and sustainable value at every turn.

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