Claims Department Leader

3 weeks ago


Johannesburg, Gauteng, South Africa CallForce Full time

We are seeking an experienced Claims Team Leader to join our team at CallForce. As a Claims Team Leader, you will play a pivotal role in supervising a team of consultants, ensuring efficient and accurate claims processing while providing mentorship and guidance to team members.

Responsibilities:

Team Supervision

Claims Processing

Coaching and Development

Quality Assurance

Customer Service

Performance Metrics

Reporting

Policy Adherence

 

Qualifications:

Matric / Grade 12/ SAQA Accredited Equivalent (Essential)

Regulatory Exam 5

Relevant FAIS Qualification

Minimum of 2 years of experience in claims management or a related role

Knowledge of insurance policies, claims procedures, and regulatory requirements.

 

Benefits:

Competitive salary and performance-based bonuses

Opportunities for professional development and career advancement.

Collaborative and supportive work environment.



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