Business Unit Head: Claims
4 weeks ago
Are you a leader in the insurance industry with extensive claims experience? We are seeking a Business Unit Head: Claims to lead and supervise the day-to-day operations of the Claims Operations and Claims Advocacy teams.
Key Responsibilities:- Accelerate the Aon Business Service Plan to set a new standard for Claims service delivery
- Responsible for ensuring that the Claims Department continuously aligns with regulatory requirements
- Responsible for the relationship management and agreements that Aon has with service providers
- Responsible for formulating and implementing divisional strategies that will maximise new business opportunities, ensure retention of existing business and realise opportunities for cross selling
- Responsible for delivering revenue targets for business unit
- Responsible for the financial management of the business unit, including annual budgeting and financial and reporting
- Responsible for analysing and interpreting data in respect of industry competitors in order to exploit emerging opportunities and develop competitive advantage
- Leading and performance-managing a significant team in the business unit
- Working in partnership with other Business Unit leaders/ heads to develop and deliver divisional initiatives
- Lead a significant team to deliver against client needs and manage the performance of that team
- Ensures that processes and measures are in place for monitoring and maintaining standards of business conduct consistent with Aon Ltd and legislative and regulatory requirements
- Contributes to and participates cross functionally with Aon wide senior executive groups and committees and ad hoc project teams and other groupings as required
- Responsible for engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa
- Be involved in the more sophisticated claims in order to resolve issues
- Acts as the key contact for higher profile clients
- 10 – 20 years of relevant experience within the insurance industry
- A minimum of 5 - 10 years managerial experience in the insurance industry
- A previous mandate to settle claims
- A proven record of success in applying professional principles and business judgement to solve unique problems and to develop new procedures processes and products in the insurance industry
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
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