Personal Lines Claims Team Leader

2 weeks ago


Johannesburg, Gauteng, South Africa Energy at Work Projects Full time
Be a Beacon of Hope in Personal Lines Claims

At Energy at Work Projects, we're not just looking for a Personal Lines Claims Team Leader; we're seeking a compassionate leader who embodies our values and is dedicated to making a difference.

About the Role:

As a Personal Lines Claims Team Leader, you'll play a pivotal role in our mission to provide exceptional support and peace of mind. Your responsibilities will include:

  • Leading and inspiring a team of claims professionals to deliver top-notch service.
  • Managing and overseeing the claims process, ensuring efficiency and accuracy.
  • Empathizing with policyholders during challenging times and finding solutions.
  • Analyzing claims data to identify trends and improve processes.
  • Collaborating with cross-functional teams to enhance customer experience.
  • Fostering a culture of continuous improvement and growth within your team.
  • Contributing to the strategic direction of our claims department.

What We Offer:

A supportive family: Be part of a tight-knit community that values collaboration, empathy, and growth.

Professional development: We're invested in your success and offer opportunities for training and career advancement.

Impactful work: Help policyholders regain their peace of mind and resilience during challenging times.

Requirements:

Experience in personal lines claims, with a deep understanding of insurance principles.

Exceptional leadership and interpersonal skills, with the ability to motivate and inspire.

Strong analytical and problem-solving abilities.

A passion for continuous improvement and innovation.

Empathy and a genuine commitment to providing the best customer experience.

Proficiency in claims management software and tools.



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