Front Desk Manager
2 months ago
We are seeking a highly motivated and organized individual to fill the role of Reception Manager at HR Genie. As a key member of our team, you will be responsible for ensuring the smooth operation of our Welcome Desk/Reception area, providing exceptional customer service, and supporting the overall success of our club.
Key Responsibilities- Reception Management: Oversee the daily activities of the Welcome Desk/Reception area, ensuring a positive and welcoming environment for members and staff.
- Customer Service: Provide exceptional customer service, responding to member inquiries, and resolving any issues in a timely and professional manner.
- Administrative Support: Assist with club administration tasks, including cash management, communication with members and staff, and monitoring access and overrides.
- Staff Management: Supervise and train the Receptionist, ensuring they have the necessary skills and knowledge to perform their duties effectively.
- Problem-Solving: Resolve member complaints and concerns in a fair and professional manner, using effective communication and conflict resolution skills.
- Leadership Skills: Ability to motivate staff and lead by example, demonstrating a positive and supportive attitude.
- Administrative Skills: Advanced levels of administrative accuracy, with excellent organizational and time management skills.
- Communication Skills: Excellent communication skills, with the ability to liaise with members and staff at all levels.
- Technical Skills: Intermediate PC skills, with the ability to use software applications and systems effectively.
- Availability: Must be able to work shifts, including evenings and weekends, and have reliable transportation.
As a Reception Manager at HR Genie, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. If you are a motivated and organized individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.
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Front Desk Manager
2 months ago
Sandton, Gauteng, South Africa HR Genie Full timeJob SummaryWe are seeking a highly motivated and organized Reception Manager to join our team at HR Genie. As a key member of our front desk team, you will be responsible for ensuring a positive first impression for our members and providing exceptional customer service.Key ResponsibilitiesManage the Welcome Desk/Reception area to maximize member...
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Front Desk Manager
2 months ago
Sandton, Gauteng, South Africa HR Genie Full timeJob SummaryWe are seeking a highly motivated and organized individual to fill the role of Reception Manager at HR Genie. As a key member of our team, you will be responsible for ensuring the smooth operation of our Welcome Desk/Reception area, providing exceptional customer service, and supporting the overall success of our club.Key ResponsibilitiesReception...
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