Front Desk Manager
2 months ago
We are seeking a highly motivated and organized individual to fill the role of Reception Manager at HR Genie. As a key member of our team, you will be responsible for ensuring the smooth operation of our Welcome Desk/Reception area, providing exceptional customer service, and supporting the overall success of our club.
Key Responsibilities- Reception Management: Oversee the daily activities of the Welcome Desk/Reception area, ensuring a positive and welcoming experience for members and guests.
- Staff Support: Assist with club administration tasks, manage cash handling, and provide training and guidance to the Receptionist.
- Communication: Develop and maintain effective relationships with members, staff, and external partners, ensuring seamless communication and resolving any issues that may arise.
- Access Control: Monitor and manage access and overrides for staff and members, ensuring the security and integrity of our club.
- Stock Control: Maintain accurate records of reception stock, ensuring that all necessary supplies are available and ordered as needed.
- Problem Resolution: Respond promptly and professionally to member complaints, resolving issues in a fair and timely manner.
- Leadership: Demonstrate strong leadership skills, motivating staff and leading by example to achieve exceptional results.
- Administrative Accuracy: Possess advanced levels of administrative accuracy, ensuring that all tasks are completed to a high standard.
- Communication Skills: Exhibit excellent communication skills, able to liaise effectively with members, staff, and external partners at all levels.
- Technical Skills: Possess intermediate PC skills, with the ability to learn and adapt to new systems and technologies.
- Flexibility: Be willing to work a variety of shifts, including evenings and weekends, to meet the needs of our club.
- Energy Levels: Possess high levels of energy and enthusiasm, with a strong commitment to delivering exceptional results.
- Previous Experience: Previous experience in a front desk or welcome desk position is highly desirable, with a proven track record of managing staff, planning, organizing, conflict handling, and problem-solving.
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Front Desk Manager
2 months ago
Sandton, Gauteng, South Africa HR Genie Full timeJob SummaryWe are seeking a highly motivated and organized Reception Manager to join our team at HR Genie. As a key member of our front desk team, you will be responsible for ensuring a positive first impression for our members and providing exceptional customer service.Key ResponsibilitiesManage the Welcome Desk/Reception area to maximize member...
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Front Desk Manager
2 months ago
Sandton, Gauteng, South Africa HR Genie Full timeJob SummaryWe are seeking a highly motivated and organized individual to fill the role of Reception Manager at HR Genie. As a key member of our team, you will be responsible for ensuring the smooth operation of our Welcome Desk/Reception area, providing exceptional customer service, and supporting the overall success of our club.Key ResponsibilitiesReception...
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Front Desk Associate
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