Front Office Duty Manager

2 days ago


Johannesburg, Gauteng, South Africa Prospect Staffing SA Full time
Job Summary

We are seeking an experienced Front Office Duty Manager to join our team at Prospect Staffing SA. This is a fantastic opportunity for someone who is looking to take on a leadership role and be part of a dynamic and growing organization.

The successful candidate will have a strong background in hospitality, with at least 3 years of experience as a Duty Manager in a 4/5 star hotel. They will be responsible for managing, training, and motivating a team to provide exceptional service to our clients.

Key Responsibilities
  • Manage the front office operations, including check-in/check-out, room assignments, and guest services.
  • Train and develop a team of front office staff to ensure they have the skills and knowledge needed to deliver excellent customer service.
  • Monitor and improve the performance of the front office team, identifying areas for improvement and implementing changes as needed.
  • Collaborate with other departments to ensure seamless communication and coordination of services.
Requirements
  • Bachelor's degree in Hospitality or a related field.
  • At least 3 years of experience as a Duty Manager in a 4/5 star hotel.
  • Strong leadership and management skills, with the ability to motivate and train a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Computer literate, with proficiency in Opera and Micros.
What We Offer
  • A competitive salary range of $65,000 - $85,000 per annum, depending on experience.
  • Live-in accommodation.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
About Us

Prospect Staffing SA is a leading staffing agency that specializes in providing top talent to the hospitality industry. We are committed to delivering exceptional service to our clients and candidates, and we are always looking for talented individuals to join our team.



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