Dutch Speaking Quality Assurance Specialist
7 days ago
We are seeking a highly skilled Dutch Speaking Quality Assurance Specialist to join our team at Black Pen Recruitment. This is an exciting opportunity for individuals with a passion for quality and customer service to make a meaningful impact in a dynamic work environment.
About the RoleThis full-time permanent position will be based in Cape Town, working onsite. As a Quality Analyst, you will play a critical role in ensuring consistency, fairness, and high standards in Quality are met and exceeded.
Key Responsibilities:
- Conduct quality checks and monitoring
- Provide insights into trends and propose solutions
- Present findings in a meaningful and structured way
To succeed in this role, you must have excellent communication skills, both written and verbal. Proficiency in Dutch is essential, while leadership experience and a background in quality and BPO are advantageous. Your ability to work in a high-pressure environment, adapt to fast-paced change, and demonstrate strong motivational skills to develop people's attitudes and skills will be crucial.
You should also possess:
- A Matric/Grade 12 qualification
- A solid understanding of how Quality can influence achievement of business objectives
- An excellent command of the English language
- Strong presentation skills to report statistical information and conduct team briefs
- High levels of numeracy and literacy
Our client is a leading global digital business services provider recognized for its vast scale and local presence. With a commitment to innovation and sustainability, they deliver cutting-edge digitally-powered services designed to help prestigious brands optimize their operations.
The estimated salary for this role is R250,000 - R350,000 per annum, depending on experience. If you are a motivated individual looking to take your career to the next level, apply now
-
Dutch Speaking Quality Assurance Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeBlack Pen Recruitment is seeking a highly skilled Dutch Speaking Quality Assurance Specialist to join our team in Cape Town. About the Role: As a Quality Assurance Specialist, you will be responsible for ensuring the highest quality standards are met in our operations. This involves conducting quality checks, monitoring trends, and providing insightful...
-
Dutch Speaking Quality Assurance Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeQuality Assurance Specialist OpportunityBlack Pen Recruitment is partnering with a leading global digital business services provider to find a Quality Assurance Specialist who is proficient in Dutch.Job Overview:This is an exciting opportunity for a Quality Assurance Specialist to join a dynamic team and contribute to the delivery of high-quality services to...
-
Quality Assurance Specialist
1 week ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeAbout the RoleAs a Quality Assurance Specialist, you will play a critical role in ensuring the high quality of our client's services. This is a full-time permanent position based in Cape Town, working onsite.We are seeking an individual with excellent communication skills, both written and verbal, to join our team. The successful candidate will have a strong...
-
Dutch Language Quality Assurance Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeBlack Pen Recruitment is partnering with a leading innovator in customer experience enhancement to find a skilled Dutch Speaking Expert Rater.About the RoleThis exciting opportunity involves working with a talented remote-based workforce, providing high-quality feedback and data analysis services. As a key member of the team, you will be responsible for...
-
German Speaking Quality Assurance Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeOur company, Black Pen Recruitment, is a leading provider of innovative solutions to enhance the customer experience (CX) for global and disruptive brands. Our services support the full lifecycle of our clients' digital transformation journeys, enabling them to quickly adapt to next-generation digital technologies and achieve better business outcomes.Job...
-
Dutch Speaking Customer Experience Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeAt Black Pen Recruitment, we are committed to delivering exceptional customer experiences for global brands.Job OverviewWe are seeking a highly skilled Dutch Speaking Customer Experience Specialist to join our team in Cape Town. This is an exciting opportunity to work with a dynamic company that values innovation and customer satisfaction.Key...
-
Dutch Speaking Expert Rater
1 week ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeAbout UsOur client is a forward-thinking company that delivers innovative solutions to enhance the customer experience for global brands.Job OverviewWe are seeking a skilled Dutch Speaking Expert Rater to join our team. This is a full-time role based in Cape Town, with a salary of R27 000 CTC per month.Key ResponsibilitiesData Analysis and Quality Assurance:...
-
German Speaking Quality Assurance Specialist
6 days ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeAbout the RoleWe are seeking a skilled German Speaking Quality Assurance Specialist to join our team in Cape Town.Job DescriptionIn this role, you will be responsible for conducting quality assurance audits to ensure adherence to established standards and processes. You will review and assess German language content for accuracy, consistency, and quality,...
-
German Speaking Quality Assurance Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeWe are seeking a highly skilled German Speaking Quality Assurance Specialist to join our team at Black Pen Recruitment. The right candidate will have a strong understanding of QA methodologies, tools, and processes, with fluency in German and previous experience in a Quality Assurance role or similar. The ideal candidate will possess exceptional attention to...
-
Cape Town, Western Cape, South Africa Jai Search Consultancy Full timeOverviewJai Search Consultancy is seeking a highly skilled Dutch speaking consultant to join our team. This role will involve providing professional services to clients, utilizing exceptional communication and interpersonal skills.
-
Dutch Speaking Team Manager Position
4 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeJob Title: Dutch Speaking Team LeaderJob Summary:We are seeking a highly skilled and experienced Dutch speaking team leader to join our team. This is a fantastic opportunity for a motivated and results-driven individual to lead a team of professionals and drive business growth.About the Role:As a Dutch speaking team leader, you will be responsible for...
-
Dutch Speaking Consultant
4 weeks ago
Cape Town, Western Cape, South Africa Jai Search Consultancy Full timeKey Responsibilities:Respond professionally to clients via chat, email, and phone queries.Skills, Knowledge, and Experience:Ability to speak and communicate fluently in English and Dutch.Excellent listening and interpersonal skills.Salary:R30 000Additional Benefits:Discovery Medical aidDiscretionary Bonus
-
Quality Assurance Expert
4 days ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeJob OverviewWe are seeking a highly skilled Quality Assurance Expert to join our team in Cape Town. As a Quality Assurance Expert, you will be responsible for ensuring the highest standards of quality in our operations.About UsOur client is a leading global digital business services provider, recognized for its vast scale and local presence that enable...
-
Dutch Speaking Operations Excellence Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeAt Black Pen Recruitment, we are partnering with a leading global digital business services provider to find an exceptional Dutch Speaking Quality Assessor.About the RoleThe successful candidate will be responsible for completing quality checks and monitoring, providing insights into trends and suggesting ways to overcome them. This involves presenting...
-
German Speaking Quality Assurance Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeJob Title: Quality Assurance Agent - German SpeakingOverview:Our client, a prominent BPO, is recruiting for a skilled Quality Assurance Agent (German Speaking) to join their team. The Quality Assurance Agent - German role is responsible for monitoring and evaluating the quality of customer service interactions to ensure adherence to company standards and...
-
Senior Operations Manager
4 days ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeJob Title: Senior Operations Manager - Dutch SpeakingAbout the Company:Black Pen Recruitment is a leading global digital business services provider, recognized for its vast scale and local presence that enable impactful contributions to communities, clients, and the environment. With a commitment to innovation and sustainability, we deliver cutting-edge,...
-
Dutch Speaking Operations Manager
7 days ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeJob Title: Dutch Speaking Operations ManagerEstimated Salary: R 450,000 - R 600,000 per annum.We are seeking an experienced and results-driven Dutch Speaking Operations Manager to join our team at Black Pen Recruitment in Cape Town. As a key member of our operations team, you will be responsible for leading and managing a team of professionals to achieve...
-
Dutch Speaking Team Manager
4 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeJob Title: Dutch Speaking Team LeaderJob Summary:We are seeking a highly skilled and experienced Dutch Speaking Team Leader to join our team. As a Team Leader, you will be responsible for managing and developing a team to achieve business and campaign objectives.Key Responsibilities:Evaluate daily/weekly/monthly performance reports to identify agent...
-
Dutch Language Quality Expert
2 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeAt Black Pen Recruitment, we are seeking a Dutch Speaking Quality Assessor to join our team. As a leading global digital business services provider, we strive for excellence in quality checks and trend monitoring. Our ideal candidate will be responsible for ensuring consistency, fairness, and high standards in Quality are met and exceeded.Job SummaryWe offer...
-
Dutch Speaking Operations Manager
1 week ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeWe are seeking an experienced Dutch Speaking Operations Manager to join our team at Black Pen Recruitment in Cape Town. This is a full-time, permanent position that offers a competitive salary of R1 200 000 - R1 500 000 per annum.Job DescriptionThe successful candidate will be responsible for managing and developing a team to efficiently achieve business and...