Dutch Speaking Quality Assurance Specialist

6 days ago


Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

Quality Assurance Specialist Opportunity

Black Pen Recruitment is partnering with a leading global digital business services provider to find a Quality Assurance Specialist who is proficient in Dutch.

Job Overview:

This is an exciting opportunity for a Quality Assurance Specialist to join a dynamic team and contribute to the delivery of high-quality services to clients. As a Quality Assurance Specialist, you will be responsible for ensuring that all aspects of the business meet the required standards.

Key Responsibilities:

  • Conduct quality checks and monitoring to identify areas for improvement.
  • Provide insight into trends and present findings in a meaningful and structured way.
  • Work with the team to implement improvements and ensure consistency, fairness, and high standards in Quality.

Requirements:

  • Proficient in Dutch language.
  • Matric/Grade 12 (Essential).
  • Quality background (Essential).
  • BPO background 1 Year +.
  • Customer service orientated (Essential).
  • Leadership experience (Advantage).

What We Offer:

Our client offers a competitive salary and benefits package. If you are a motivated and detail-oriented individual who is passionate about quality, this could be the opportunity for you.



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