Business Development Trainer

1 month ago


Somerset West, Western Cape, South Africa Emporium Human Capital Full time

Job Title: Business Development Trainer

Job Summary: As a Business Development Trainer at Emporium Human Capital, you will be responsible for creating and managing training plans with customers. Your primary goal will be to ensure successful implementation of our systems, providing system training to customers, and providing customer support.

Responsibilities:

  • Create and manage training plans with customers
  • Report on training progress of all customers that is in training
  • Work directly with clients to effectively coordinate each training project to completion
  • Communicate process successes and failures to internal and external stakeholders
  • Provide system training to customers
  • Provide customer support, resolve customer queries, recommend solutions, and guide users through features and functionalities on the system
  • Assist with preparing data and uploading on to the system for new customers

Requirements:

  • Training/Educator or Consulting experience
  • Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
  • Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
  • Excel proficiency intermediate
  • Customer service/support experience will be advantageous
  • Previous experience in the Property/Rental sector will be an advantage


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