Training and Development Specialist

1 month ago


Somerset West, Western Cape, South Africa Emporium Human Capital Full time

Emporium Human Capital is seeking a highly skilled Training and Development Specialist to join our team. As a key member of our organization, you will play a crucial role in assisting customers with various system features and functionalities.

The ideal candidate will have excellent training skills, be proficient in Microsoft Office, and possess strong communication skills. In addition, they should have experience in creating customized training plans, providing comprehensive system training, and offering exceptional customer support.

We are looking for someone who is passionate about delivering high-quality training and support services to our customers. If you are motivated, organized, and enjoy working with people, this could be the perfect opportunity for you.

Key Responsibilities:

  • Create and manage customized training plans with customers, track progress, and report on results
  • Provide comprehensive training on system features and functionalities
  • Offer exceptional support, resolve queries, and provide solutions to customers
  • Assist with preparing and uploading customer data onto the system

Requirements:

  • Bachelor's Degree in Accounting or 3 years bookkeeping experience
  • Proficient in Microsoft Office, including Word, Outlook, PowerPoint, and Excel
  • Experience as a trainer/educator or consultant, customer service and support experience

Salary: R 18 000 - R 23 000 per month (negotiable)



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