Sales and Customer Service Representative

4 weeks ago


Stellenbosch, Western Cape, South Africa Persona Staff Full time

Key Responsibilities:

As a Sales Administrator with Persona Staff, you will be responsible for handling all inbound sales queries and orders. This will involve assisting customers face-to-face, over the phone, and via internal coordination to ensure timely responses to customer requests.

Key Duties:

  • Verify orders, including customer details and payment information.
  • Capture data into our internal computer system.
  • Provide quotes to existing and potential clients.
  • Inform clients about stock availability, alternatives, and lead times.
  • Accurately invoice clients.
  • Expedite orders through internal coordination.
  • Manage your time effectively to ensure timely responses to customer requests.
  • Maintain and update sales and customer records.
  • Support the sales department with additional administrative tasks as needed.

Requirements:

  • 2 years of relevant experience.
  • Proficiency in MS Office.
  • Strong work ethic and sense of responsibility.
  • Ability to perform under pressure.
  • A driver's license with reliable transport is advantageous.

Please note that only shortlisted candidates will be contacted. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.



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