Key Account Customer Service Representative
4 days ago
Capital H Staffing and Advisory Solutions is looking for a skilled Key Account Customer Service Representative.
Our ideal candidate will provide exceptional customer service, resolve customer inquiries, and ensure a high level of customer satisfaction.
Key Responsibilities:
- Customer Service - Respond to customer inquiries via multiple channels, provide accurate information about products and services, and handle complaints in a professional manner.
- Record Management - Maintain detailed records of customer interactions, communicate with internal departments to resolve issues, and escalate problems when necessary.
Requirements:
- Proven customer support experience or equivalent as a client service representative.
- Strong Communication Skills - Excellent phone handling skills, active listening, and the ability to communicate effectively with customers and colleagues.
- Familiarity with CRM systems and practices.
- Critical Thinking - Strong problem-solving skills, the ability to think on your feet, and adapt to different situations.
- Organizational Skills - Ability to multi-task, prioritize tasks, and manage time effectively.
- Education - High school diploma or equivalent.
Preferred:
- Experience in a similar role within the industry.
- Linguistic Skills - Proficiency in multiple languages.
- Adaptability - Ability to work in a fast-paced environment, be flexible, and adjust to changes.
Salary: R250,000 - R300,000 per annum (dependent on experience).
About Us: Capital H Staffing and Advisory Solutions is an innovative staffing company that connects top talent with leading businesses. We believe in empowering our employees to deliver exceptional results and exceed expectations.
-
Customer Service Representative
6 days ago
Stellenbosch, Western Cape, South Africa Isilumko Staffing Full timeCustomer Service Representative Opportunity in StellenboschWe are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative.This is an excellent opportunity for someone who enjoys working in a fast-paced retail environment and providing exceptional customer service.About the Role:We require a highly...
-
Customer Service Representative
3 weeks ago
Stellenbosch, Western Cape, South Africa Capital H Staffing and Advisory Solutions Full timeJob Title: Customer Support AgentCompany: Capital H Staffing and Advisory SolutionsDescription:We are seeking a highly skilled and customer-oriented individual to join our team as a Customer Support Agent. The ideal candidate will possess excellent communication skills, a strong ability to problem-solve, and a passion for delivering exceptional customer...
-
Sales and Customer Service Representative
1 month ago
Stellenbosch, Western Cape, South Africa Persona Staff Full timeKey Responsibilities:• Handle all inbound sales queries and orders efficiently.• Provide exceptional customer service face-to-face, over the phone, and via email communication.• Verify orders, including customer details and payment information, to ensure accuracy.• Capture data into our internal computer system with precision and speed.• Offer...
-
Hotel Customer Service Representative
3 weeks ago
Stellenbosch, Western Cape, South Africa IntelliStaff Full timeKey Responsibilities:• Answer and direct all incoming calls efficiently and professionally, ensuring a positive experience for our guests.• Assist guests with queries, reservations, and requests over the phone, demonstrating exceptional communication skills.• Coordinate with various hotel departments to ensure guest requests are fulfilled in a timely...
-
Client Service Representative
1 week ago
Stellenbosch, Western Cape, South Africa Stellenbosch University Full timeJob Description:As a Client Service Representative in the Finance Division at Stellenbosch University, you will play a vital role in delivering exceptional customer service to students and funders.About the Role:The Client Service Representative will be responsible for handling all client queries related to student finance, providing administrative support...
-
Sales and Customer Service Representative
4 weeks ago
Stellenbosch, Western Cape, South Africa Persona Staff Full timeKey Responsibilities:As a Sales Administrator with Persona Staff, you will be responsible for handling all inbound sales queries and orders. This will involve assisting customers face-to-face, over the phone, and via internal coordination to ensure timely responses to customer requests.Key Duties:Verify orders, including customer details and payment...
-
Key Accounts Specialist
5 days ago
Stellenbosch, Western Cape, South Africa Farm Manager SA Full timeWe are seeking a highly motivated and detail-oriented Key Accounts Specialist to join our team at Farm Manager SA. As a Key Accounts Specialist, you will be responsible for building strong relationships with our clients and providing exceptional customer service.Job OverviewThe successful candidate will have the opportunity to work in a fast-paced...
-
Sales and Customer Service Representative
3 weeks ago
Stellenbosch, Western Cape, South Africa Persona Staff Full timeKey Responsibilities:As a Sales Administrator with Persona Staff, you will be responsible for handling all inbound sales queries and orders. This includes assisting customers face-to-face, over the phone, and via email, verifying orders, and capturing data into our internal computer system.Additional Responsibilities:You will also provide quotes to existing...
-
Customer Service Ambassador
2 weeks ago
Stellenbosch, Western Cape, South Africa Motus Corporation Full timeKey Responsibilities:Provide exceptional customer service to clients, ensuring their needs are met and exceeded.Assist with vehicle pickup and return, as well as respond to customer inquiries and requests.Work collaboratively with the team to achieve sales targets and provide a seamless customer experience.About the Role:This is an exciting opportunity to...
-
Customer Service Host
3 days ago
Stellenbosch, Western Cape, South Africa IntelliStaff Full timeJob Title: Customer Service HostAbout the Role:IntelliStaff is seeking a skilled Customer Service Host to join our team. As a key member of our dining room staff, you will be responsible for delivering exceptional guest experiences and ensuring seamless service operations.Key Responsibilities:• Greet guests warmly and ensure they are seated promptly in a...
-
Customer Service Liaison
3 weeks ago
Stellenbosch, Western Cape, South Africa Generico Recruitment Pty Ltd Full timeGuest Relations Officer Job Description at Genérico Recruitment Pty LtdKey Responsibilities:Provide exceptional customer service to hotel guests, ensuring a memorable and enjoyable experienceManage front desk operations, including check-ins, check-outs, and guest inquiriesCollaborate with hotel staff to resolve guest complaints and concernsMaintain accurate...
-
Customer Service Liaison
3 weeks ago
Stellenbosch, Western Cape, South Africa CapitalH Full timeWe are seeking a skilled Customer Service Liaison to join our team at CapitalH. This role involves working closely with clients to ensure a seamless onboarding process and providing exceptional support to facilitate their financial wellness journey.Key Responsibilities:Managing client relationships and resolving any issues that may arise.Collaborating with...
-
Hospitality Service Representative
5 days ago
Stellenbosch, Western Cape, South Africa HR Genie Full timeAt HR Genie, we pride ourselves on delivering exceptional service to our guests. As a Food and Beverage Service Ambassador, you will play a key role in ensuring that our guests receive world-class service, award-winning cuisine, and memorable experiences across various food and beverage outlets.This highly acclaimed position requires strong communication...
-
Business Development Representative
6 days ago
Stellenbosch, Western Cape, South Africa MJZ Direct Full timeMZO Direct MarketingWe are a fast-growing sales and marketing services provider seeking an enthusiastic Business Development Representative to drive revenue growth and deliver exceptional customer experiences.Job SummaryThis is a results-driven role that requires the ability to identify and pursue new sales opportunities, build strong relationships with...
-
Hotel Front Desk Representative
2 weeks ago
Stellenbosch, Western Cape, South Africa IntelliStaff Full timeAbout the RoleWe are seeking an experienced Hotel Front Desk Representative to join our team at IntelliStaff. In this role, you will be responsible for providing exceptional customer service to guests and ensuring a smooth check-in/check-out process.Key ResponsibilitiesAnswer and direct all incoming calls efficiently and professionally.Assist guests with...
-
Hotel Guest Services Representative
1 month ago
Stellenbosch, Western Cape, South Africa IntelliStaff Full timeKey Responsibilities:Answer and Direct Calls: Respond to incoming calls in a professional and efficient manner, ensuring that guests receive prompt and courteous service.Guest Support: Assist guests with queries, reservations, and requests, providing accurate and helpful information to ensure a positive experience.Department Coordination: Collaborate with...
-
Customer Service Agent: Airport Shifts
7 days ago
Stellenbosch, Western Cape, South Africa Motus Corporation Full timeThe Motus Corporation, a leading car rental company with a strong presence in Stellenbosch, is seeking a highly skilled Customer Service Agent to join their team. This role involves providing exceptional customer service and support to clients during the pickup and return of rental vehicles.Suitable candidates will have prior experience in customer-facing...
-
Key Account Manager
3 days ago
Stellenbosch, Western Cape, South Africa Exceed Human Resource Consultants Full timeDrive Revenue Growth as a Key Account ManagerWe are seeking an experienced Key Account Manager to join our team at Exceed Human Resource Consultants. In this role, you will play a pivotal part in driving revenue growth by expanding our client base within multiple commodity groups and areas across South Africa and other receiver markets globally.About the...
-
Key Account Growth Manager
2 weeks ago
Stellenbosch, Western Cape, South Africa Vine Recruitment Full timeAbout UsVine Recruitment is a leading staffing agency with a focus on delivering exceptional talent to our clients.Job DescriptionWe are seeking a highly motivated and results-driven Sales Manager to join our team. As a key member of our sales department, you will be responsible for driving business growth, expanding our customer base, and increasing...
-
Senior Financial Accountant
3 weeks ago
Stellenbosch, Western Cape, South Africa ABC Compu Security Systems Full timeRole SummaryWe are seeking a skilled Credit Controller to manage and monitor customer accounts to ensure timely payments. As a leading provider of security solutions, ABC Security prides itself on delivering top-tier service to its clients. The successful candidate will be responsible for proactively following up on outstanding invoices and resolving billing...