Sales Growth Specialist
3 weeks ago
We are on a mission to revolutionize how small businesses embrace digital payments at iKhokha. As part of our team, you will contribute to our digital empowerment narrative by growing the iKhokha customer base and achieving steep sales targets in KZN Zululand Trade / North Coast.
Key Responsibilities:
- Prospect and canvass for new customers in targeted areas and industries
- Post-sale call and follow-ups, logging all activity and demos with clients
- Promotional or new product upsell/cross-sell/service calls
- Research new sales leads, plan country trips, and execute plans to acquire new customers
- Ensure all set company Gross Profit, Device sales, and Demo targets are achieved on a monthly & quarterly basis
- Complete feedback loops as required, including Swarm and demo feedback and HubSpot usage and deal pipeline management
- Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
- Sign-up merchants and assist them with FICA documentation required
- Complimentary follow-up visits
- Full focus on specialized campaigns and reporting in detail on this, such as top merchant campaigns or area-targeted campaigns
- Uphold company standards and values at all times when representing the brand
- Monitor competition in the marketplace and share any relevant insights
- Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions, and making recommendations to management
Requirements:
- Completed Matric
- Minimum 3 years of Field/Outbound Sales experience
- Previous exposure working within merchant services or banking sector is advantageous
- Excellent communication skills both verbal and written
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM
- FICA training advantageous
- Valid driver's license and own reliable transport is essential
Additional Skills & Knowledge:
- Proven track record delivering on sales targets and successfully dealing with customer relationships
- Advanced knowledge of Sales funnel & pipeline management
Perks of joining the iKhokha Tribe:
- Work in a high-growth company with tangible results you're accountable for
- Competitive remuneration and benefits, including reduced Gap cover rates
- Medical Aid and Group Risk scheme contributions
- Visionary leadership
- Seize the opportunity for study leave
- Access to on-demand learning at your fingertips
- Experience a friendly, collaborative culture with a team of all-round-lekker humans
- Coffee on tap and a selection of hot beverages provided by our onsite Barista
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