Club Operations Director
2 weeks ago
Club Operations Director
About the Role
Quest Staffing Solutions (Pty) LTD is seeking a highly skilled and experienced Club Operations Director to join our team. As a key member of our operations team, you will be responsible for the day-to-day management of our sports facilities, including court bookings, facility maintenance, and staff supervision.
Key Responsibilities
- Manage the daily operations of the club, ensuring efficient allocation of resources and cost-effective operations.
- Ensure the club facilities are well-maintained, clean, and safe at all times.
- Coordinate with vendors and service providers for facility repairs, maintenance, and improvement projects.
- Oversee the scheduling and smooth execution of padel tournaments, leagues, and social events.
- Develop and manage the club's budget, tracking revenue, expenses, and key performance indicators (KPIs) to ensure the club meets financial targets.
- Prepare monthly financial reports for the club's leadership team.
- Create and execute marketing plans to promote the club, attract new members, and engage with the local community.
- Work closely with coaches to develop training plans and ensure members of all skill levels receive a high-quality experience.
- Organize and promote competitive and recreational padel events to foster community engagement and participation.
- Recruit, train, and manage a team of reception staff, coaches, maintenance workers, and other personnel.
- Set performance goals, conduct regular evaluations, and encourage continuous professional development among staff.
- Create and maintain a positive and motivating work environment.
Requirements
- Previous experience as a manager in a sports facility, ideally in racquet sports or padel, or a related field.
- Experience managing teams and handling day-to-day operations is essential.
- Strong leadership, communication, and interpersonal skills.
- Exceptional customer service orientation.
- Ability to manage budgets, track performance metrics, and make data-driven decisions.
- Marketing and social media management skills are a plus.
- A passion for padel or experience with racquet sports is highly desirable.
- Bachelor's degree in Sports Management, Business Administration, or a related field is preferred.
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