Operations Director
2 months ago
Key Responsibilities:
* Develops call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses
* Maintains and improves call centre operations by monitoring system performance, identifying and resolving problems, and preparing and completing action plans
* Accomplishes call centre human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees
* Meets call centre financial objectives by estimating requirements, preparing an annual budget, and analysing variances
* Prepares call centre performance reports by collecting, analysing, and summarizing data and trends
Requirements:
* 10-12 years of operations, customer services leadership/management experience in a call centre environment
* Good level of understanding of the operations process with respect to manpower scheduling, workflow, work assignment, efficiency, occupancy, project cost analysis, ACD applications
* Post Graduate Diploma in Management or equivalent
What We Offer:
* Competitive salary and benefits package
* Opportunity to work with a dynamic and growing company
* Collaborative and supportive work environment
If you are a motivated and experienced operations professional looking for a new challenge, please submit your application today.", "keywords": "Operations Director, Call Centre Manager, Customer Service Leader, Business Process Head, Service Delivery Manager"}
-
Operations Director
4 days ago
Johannesburg, Gauteng, South Africa Tumaini Consulting Full timeWe are seeking a highly skilled Operations Director to join our team at Tumaini Consulting. The ideal candidate will be a Chartered Accountant (SA) with 3-5 years of post-article experience in the manufacturing sector.The Operations Director will have a holistic view across all functions to identify opportunities for operational and process improvement. They...
-
Operations Director
2 months ago
Johannesburg, Gauteng, South Africa Oxyon People Solutions Full timeAbout the RoleWe are seeking a highly skilled and experienced Operations Director to join our team at Oxyon People Solutions.The successful candidate will be responsible for overseeing the day-to-day operations of our facilities, ensuring that all maintenance activities are carried out efficiently and effectively.Key Responsibilities:Develop and implement...
-
Operations Director
2 months ago
Johannesburg, Gauteng, South Africa Telebest Full time**About the Role**Telebest is seeking an experienced Operations Director to join our team in Midrand. As an Operations Director, you will play a key role in driving business growth and improving operational efficiency.**Key Responsibilities**Develop and implement business strategies to drive growth and improve operational efficiency.Lead a team of...
-
Operations Director
2 months ago
Johannesburg, Gauteng, South Africa Palesa Mbali Group Full time{"Key Responsibilities": "Operations DirectorAt Palesa Mbali Group, we are seeking an experienced Operations Director to lead our business unit. The successful candidate will be responsible for managing all stakeholder relationships, executing the business strategy, and overseeing day-to-day operations to meet scheme deliverables and mitigate financial...
-
Operational Director
5 days ago
Johannesburg, Gauteng, South Africa Talent Acquisition Consulting Full timeAbout the RoleWe are seeking a highly experienced Operational Director to oversee critical operational functions in a prestigious organization. The ideal candidate will have a strong background in governance, process optimization, and financial management.Key ResponsibilitiesOperational Leadership: Strengthen operational efficiency, manage daily business...
-
Operations Director
4 weeks ago
Johannesburg, Gauteng, South Africa Investong Human Capital Full timeOperations Manager/DirectorAt Investong Human Capital, we are seeking a highly skilled Operations Manager/Director to join our team. The successful candidate will be responsible for coordinating the order and delivery of materials to job sites, facilitating site planning meetings, and tracking company resource usage.Key Responsibilities:Material...
-
Global Operations Director
1 week ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeJob Title: Global Operations DirectorLocation: South AfricaJob Type: Full-timeSalary: €120,000 - €180,000 per annumOverviewWe are seeking a highly skilled Global Operations Director to lead our South African office. This is a fantastic opportunity for a seasoned leader to drive business growth and development.Job DescriptionAs a Global Operations...
-
Operations Director
1 month ago
Johannesburg, Gauteng, South Africa Investong Human Capital Full timeOperations Manager/DirectorAt Investong Human Capital, we are seeking an experienced Operations Manager/Director to join our team. The successful candidate will be responsible for coordinating the order and delivery of materials to job sites, facilitating site planning meetings, and tracking company resource usage.Key Responsibilities:Material Coordination:...
-
Operations Director
3 weeks ago
Johannesburg, Gauteng, South Africa Quantanite Full timeJob Title: Operations DirectorQuantanite is seeking a seasoned Operations Director to lead the overall operations of our BPO business in Sandton. The ideal candidate will have extensive experience in operational management within the BPO industry, strong leadership skills, and a proven track record of driving performance and efficiency.Key...
-
Mill Operations Director
2 weeks ago
Johannesburg, Gauteng, South Africa Fempower Personnel Full timeMill Operations DirectorFempower Personnel is seeking a skilled Mill Operations Director to lead the mill services team in Johannesburg East. The ideal candidate will have experience in mill operations management and a strong understanding of mill plant maintenance.Key Responsibilities:Develop and implement mill services strategiesManage mill contracts and...
-
IT Operations Director
1 week ago
Johannesburg, Gauteng, South Africa Michelle Taylor Recruitment Full timeThe IT Operations Director will play a pivotal role in leading the organization's IT operations, ensuring seamless delivery of high-quality IT services to SSA. This role encompasses planning, organizing, and managing staff and overall IT operations to guarantee the stable operation of the organization's IT infrastructure. The IT Operations Director will be...
-
Operations Director
2 months ago
Johannesburg, Gauteng, South Africa Oxyon People Solutions Full timeOperations Manager Job DescriptionWe are seeking a highly skilled Operations Manager to join our team at Oxyon People Solutions.Key Responsibilities:Oversee day-to-day company activities and provide regular updates to directors.Develop and implement effective route planning and daily job planning strategies.Provide technical assistance and support to team...
-
Golf Operations Director
1 month ago
Johannesburg, Gauteng, South Africa BGA Recruitment Full timeJob Title: Golf DirectorJob Summary:The Golf Director is responsible for managing all golf and golf-related activities and business. This includes planning, promoting, and directing all golf activities, preparing annual and monthly budgets, and ensuring that pin positions, tee positions, and course equipment are correctly implemented.Key...
-
Operations Director
1 month ago
Johannesburg, Gauteng, South Africa Quantanite Full timeJob Title: Operations DirectorQuantanite is seeking a seasoned Operations Director to lead the overall operations of our BPO business in Sandton. The ideal candidate will have extensive experience in operational management within the BPO industry, strong leadership skills, and a proven track record of driving performance and efficiency.Key...
-
Operations Director
4 weeks ago
Johannesburg, Gauteng, South Africa Oxyon People Solutions Full timeJob DescriptionWe are seeking a highly skilled Operations Manager to join our team at Oxyon People Solutions.The successful candidate will have a strong background in facility maintenance, operations, and management, with a proven track record of leadership and technical expertise.Key responsibilities will include:Managing day-to-day company activities and...
-
Operations Director
2 weeks ago
Johannesburg, Gauteng, South Africa Oxyon People Solutions Full timeAs a key member of our team at Oxyon People Solutions, you will be responsible for overseeing the day-to-day operations of our facilities. This includes managing maintenance activities, ensuring compliance with safety protocols, and providing technical assistance to staff.We are seeking an experienced Operations Manager to join our team. The ideal candidate...
-
Campus Operations Director
2 days ago
Johannesburg, Gauteng, South Africa Edge Executives Full timeWe are seeking an experienced Campus Operations Director to drive excellence at our leading culinary and hospitality campus. As a key member of our team, you will be responsible for overseeing campus operations, leading a dedicated team, and delivering an exceptional student experience.Key Responsibilities:
-
Finance and Operations Director
1 week ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeJob Title: Finance and Operations Director We are seeking a talented Finance and Operations Director to join our team at Network Recruitment. As a key member of our organization, you will play a pivotal role in developing and executing financial strategies that align with our broader objectives. Key Responsibilities: Strategic Financial Leadership: You will...
-
Operations Director
1 month ago
Johannesburg, Gauteng, South Africa Oxyon People Solutions Full timeJob DescriptionWe are seeking a highly skilled Operations Manager to join our team at Oxyon People Solutions.The successful candidate will have a strong background in facility maintenance, operations, and management, with a proven track record of leadership and technical expertise.Key responsibilities will include:Managing day-to-day company activities and...
-
Operations Director
2 weeks ago
Johannesburg, Gauteng, South Africa Gerald Lilian Executive Appointments (GLEA) Full timeOperations Manager Job DescriptionThe Operations Manager will be responsible for managing the entire plant from raw material receipts to production of end product. This role will report to the Managing Director and form part of OPCO together with other Execs & Managers.Key Responsibilities:Ensure the receipt of raw materials are converted into ingots and...