Operations Director
2 months ago
Based in Sandton, we are seeking an experienced Operations Manager to join our team at the golf course. The ideal candidate will have a background in country club management and a proven track record of success in food and beverage operations.
Key Responsibilities:- Staff Management: Oversee all staffing within the clubhouse, ensuring a high level of service and attention to detail.
- Food and Beverage Operations: Manage the entire food and beverage operation for the clubhouse restaurant, halfway house, and cellar, including planning and implementing budgets and contracts to achieve the required GP margin.
- Event Management: Plan and manage all events and corporate functions, ensuring seamless execution and exceptional customer experience.
- Housekeeping and Maintenance: Manage the housekeeping, maintenance, and upkeep of the entire clubhouse, ensuring a high level of cleanliness and presentation.
- Service Standards: Develop and maintain high service standards, ensuring that all staff members are trained and equipped to provide exceptional service to members and guests.
- Financial Management: Develop and manage annual operating budgets for department expenditure and revenue, monitoring and taking corrective action as necessary to ensure budget goals are attained.
- Staff Development: Ensure effective management, orientation, and training for all clubhouse staff, including developing job descriptions and specifications.
- Compliance: Ensure that all legal requirements are consistently adhered to, including BCEA and Health & Safety Act.
- Stock Control: Manage stock control, ensuring that all stock is accurately recorded and managed.
- Marketing: Assist in developing innovative ways of promoting club functions and events.
We are looking for a highly organized and motivated individual with excellent communication and leadership skills. If you have a passion for delivering exceptional customer service and a proven track record of success in a similar role, we would love to hear from you.
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