Operations Director

2 months ago


Johannesburg, Gauteng, South Africa BGA Recruitment Full time
Operations Manager Job Description

Based in Sandton, we are seeking an experienced Operations Manager to join our team at the golf course. The ideal candidate will have a background in country club management and a proven track record of success in food and beverage operations.

Key Responsibilities:
  1. Staff Management: Oversee all staffing within the clubhouse, ensuring a high level of service and attention to detail.
  2. Food and Beverage Operations: Manage the entire food and beverage operation for the clubhouse restaurant, halfway house, and cellar, including planning and implementing budgets and contracts to achieve the required GP margin.
  3. Event Management: Plan and manage all events and corporate functions, ensuring seamless execution and exceptional customer experience.
  4. Housekeeping and Maintenance: Manage the housekeeping, maintenance, and upkeep of the entire clubhouse, ensuring a high level of cleanliness and presentation.
  5. Service Standards: Develop and maintain high service standards, ensuring that all staff members are trained and equipped to provide exceptional service to members and guests.
  6. Financial Management: Develop and manage annual operating budgets for department expenditure and revenue, monitoring and taking corrective action as necessary to ensure budget goals are attained.
  7. Staff Development: Ensure effective management, orientation, and training for all clubhouse staff, including developing job descriptions and specifications.
  8. Compliance: Ensure that all legal requirements are consistently adhered to, including BCEA and Health & Safety Act.
  9. Stock Control: Manage stock control, ensuring that all stock is accurately recorded and managed.
  10. Marketing: Assist in developing innovative ways of promoting club functions and events.

We are looking for a highly organized and motivated individual with excellent communication and leadership skills. If you have a passion for delivering exceptional customer service and a proven track record of success in a similar role, we would love to hear from you.


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