Golf Operations Manager
4 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Golf Director to lead our golf operations and provide exceptional member experiences. The successful candidate will be responsible for managing all golf-related activities, ensuring the highest standards of service, and driving business growth.
Key Responsibilities:
- Manage all golf operations, including course maintenance, staff supervision, and member services.
- Develop and implement strategies to increase golf revenue, improve member satisfaction, and enhance the overall golf experience.
- Oversee the planning and execution of golf events, tournaments, and leagues, ensuring seamless logistics and exceptional member experiences.
- Collaborate with the greenskeeper to maintain the course's condition, ensuring it meets the highest standards of playability and aesthetics.
- Supervise and train golf staff, including caddies, to ensure they provide exceptional service and adhere to club rules and regulations.
- Monitor and control labor costs, ensuring efficient use of resources and maintaining high levels of member satisfaction.
- Develop and implement marketing strategies to promote golf activities, events, and services, increasing revenue and member engagement.
- Build and maintain strong relationships with members, staff, and external partners, ensuring a positive and inclusive club culture.
- Stay up-to-date with industry trends, best practices, and regulatory requirements, applying this knowledge to drive business growth and improve member experiences.
Requirements:
- Proven experience in golf operations management, preferably in a similar role or with a strong background in golf management.
- Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire staff and members.
- Strong business acumen, with the ability to analyze data, develop strategies, and drive revenue growth.
- Ability to work effectively in a fast-paced environment, prioritizing tasks, and managing multiple projects simultaneously.
- Strong problem-solving skills, with the ability to think critically and make informed decisions.
- Flexibility to work varied hours, including weekends and holidays, to meet the needs of the club and its members.
What We Offer:
- A competitive salary and benefits package.
- A dynamic and supportive work environment.
- The opportunity to work with a talented team and contribute to the success of the club.
- Professional development and training opportunities.
- A comprehensive induction program to ensure a smooth transition into the role.
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