Customer Experience Director

Job SummaryUnique Personnel Ltd seeks a dedicated professional to lead the Customer Care team in delivering exceptional service to clients. As Customer Experience Director, you will oversee the team's performance, ensuring high standards are met in every interaction. Key responsibilities include managing team performance, ensuring SLAs are adhered to, and...

Job Title: Senior Director of Customer ExperienceWe are seeking a seasoned professional to lead our customer experience initiatives, ensuring seamless interactions between customers and our business.

**Overview**Empire Recruitment is seeking a dynamic and results-driven Customer Experience Director to lead the daily operations of our client's call centre.Estimated Salary: $85,000 - $110,000 per yearAs a seasoned leader, you will be responsible for shaping the customer service journey, ensuring exceptional interactions with every customer. Your key focus...

Job OverviewWe are seeking a highly skilled and experienced Strategic Customer Experience Director to join our team at First Degree Recruitment. This is an exciting opportunity for someone who thrives in a fast-paced environment and has a proven track record of delivering exceptional customer experiences.The successful candidate will have a strong background...

We are seeking a Senior Director of Customer Experience to lead our BPO operations.As a key member of the leadership team, you will provide strategic guidance to drive business growth and excellence in customer experience.The ideal candidate will have:5-7 years of senior contact centre management experience in the BPO sectorA strong analytical mindset and...

Empire Recruitment is seeking an experienced leader to head our customer experience efforts. This is a critical role that requires a deep understanding of how to drive customer satisfaction and loyalty.About the RoleThe Experience Director, Customer Delight will be responsible for creating a world-class customer experience across all touchpoints. This...

Job Title: Senior Director of Customer Experience OperationsWe are seeking a highly skilled and experienced Senior Director of Customer Experience Operations to lead our contact centre team in Johannesburg.The ideal candidate will have a proven track record of providing business leadership and management to large-scale operations, with a strong focus on...

About the RoleWe are seeking a Customer Experience Director to lead our customer care team in South Africa. This role is crucial in delivering exceptional customer service to external customers and internal stakeholders.Key ResponsibilitiesThe Customer Experience Director will be responsible for managing the customer care team, ensuring high levels of...

Isilumko Staffing is seeking a highly skilled Director of Customer Experience and Sales to lead our sales and customer service teams, driving growth and maximizing revenue.We require a results-driven individual with a proven track record in sales and strategic customer relations management. The successful candidate will be responsible for ensuring optimal...

About the Job: Isilumko Staffing seeks a Customer Experience Director to lead our team in delivering exceptional customer experiences.Key Responsibilities:Interface with Operations Delivery and Optimisation roles to establish, implement, and monitor data-driven KPIs.Oversee customer and governance functions, ensuring integrated planning...

**Customer Experience Manager**At First Degree Recruitment, we are seeking a skilled Customer Experience Manager to join our team. In this role, you will be responsible for developing and implementing effective customer management strategies aligned with the company's goals and objectives.Key responsibilities include:Developing the customer experience...

We are seeking a visionary Customer Experience Director to spearhead our efforts in transforming the ParcelVision journey.About UsParcelVision is a cutting-edge parcel delivery price comparison site, boasting over 5 million visitors annually and a team of over 100 remote employees worldwide. Our technology-driven approach has enabled us to deliver innovative...

**Job Summary:** We are seeking a highly motivated and energetic leader to join our team as the Senior Director: Student Affairs. The successful candidate will be responsible for developing and implementing a comprehensive strategy for student affairs, providing leadership over policies and processes, and implementing initiatives to support the vast student...

Job Title: Customer Service Director for iGamingAbout the Role:We are seeking an experienced and skilled Customer Service Director to lead our customer service team in Johannesburg. As a key member of our team, you will be responsible for driving excellence, innovation, and customer-centric strategies.About You:You have good working knowledge of the online...

At ParcelHero, we're seeking a highly skilled Customer Journey Optimisation Lead to join our team. This is an exciting opportunity to drive customer experience excellence and play a key role in shaping the future of our company.We're looking for someone with a proven track record in customer experience management, who can develop and implement strategies...

Customer Service Leadership OpportunityInitiate International seeks an experienced Head of Customer Service to lead our customer support team in Johannesburg. As the driving force behind our customer-centric strategies, you will be responsible for ensuring customer satisfaction and enhancing the overall user experience.Key Responsibilities:Strategic...

As the Customer Service Director for Initiate International, you will be responsible for driving excellence in customer service for our iGaming company. Key responsibilities include supervising day-to-day operations, monitoring customer interactions, and developing effective customer service strategies to enhance customer satisfaction and loyalty.Key...

Job Overview: Assistant Store Leadership PositionWe are seeking an experienced Assistant Store Leader to join our team in Johannesburg. This role is responsible for supporting the store manager in leading a high-performing team and overseeing all aspects of store operations. Your strong leadership skills and ability to drive innovation and efficiency will be...

Job Title: Club Experience DirectorWe are seeking a dynamic and customer-focused individual to lead the member experience at our Virgin Active South Africa club in Johannesburg. As a Club Experience Director, you will be responsible for ensuring an exceptional experience for our members, executing strategies that enhance their satisfaction, and leading a...

A leader in the telecommunications and digital arena is seeking a Strategic Customer Insights Director to drive market research and develop a comprehensive understanding of client experiences. This individual will identify opportunities for product and process improvement, presenting findings and recommendations to stakeholders.If you're passionate about...