Customer Service and Technical Support Professional
1 month ago
beBee Professionals is looking for a Customer Service and Technical Support Professional to join our team in Johannesburg. The successful candidate will be responsible for providing technical support to our customers and ensuring that our products and services are running smoothly.
The ideal candidate should have a degree in Computer Science or a related field, as well as experience in customer service and technical support. The candidate should also have excellent problem-solving skills, be able to work independently, and have strong communication and interpersonal skills.
The Customer Service and Technical Support Professional will be responsible for:
Troubleshooting technical issues and providing solutions to customers
Responding to customer inquiries in a timely manner
Documenting customer interactions and solutions
Identifying and resolving system issues
Testing and evaluating new products and services
Providing technical support to internal teams
beBee Professionals is a company that values its employees and customers. We are looking for a professional who is passionate about providing excellent customer service and technical support.
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