Technical IT Support Specialist
4 days ago
We are seeking an experienced Technical IT Support Specialist to join our team at Professional Resources Partners Pty Ltd. As a key member of our support team, you will provide high-quality technical assistance to our clients, ensuring their systems and networks are running smoothly and efficiently.
About the RoleThis is a full-time position that requires flexibility to meet customer demands and requirements. You will be working in a dynamic environment, supporting a wide range of technical issues, from hardware and software problems to network and system configuration.
Responsibilities- Provide technical support via phone, email, and ticketing system to customers with hardware and software issues.
- Visit customers to assist with technical issues, either face-to-face or remotely.
- Maintain a high degree of customer service for all support queries and adhere to all service management principles.
- Take ownership of user problems and be proactive when dealing with user issues.
- Troubleshoot system and network problems, diagnosing and resolving hardware or software issues.
- Set up new user accounts and profiles, deal with password issues, and maintain network security and compliance.
- Escalate more complex calls to senior IT Support members as needed.
- Maintain logs of software or hardware problems detected within the ticketing system.
- Support users in the use of computer equipment by providing necessary training and advice.
- Install and configure computer hardware, operating systems, and applications.
- Monitor and maintain computer systems and networks, ensuring they are running optimally.
- N + Networking Diploma or minimum 3 years practical experience in IT.
- Previous Helpdesk (Telephone) support experience is beneficial.
- Microsoft Office 365 Administration skills are an advantage.
- Experience with TCP/ICP (Networking) and 802.11 (wireless) protocols.
- Domain controller experience is an asset.
The estimated salary for this role is around $65,000 - $80,000 per annum, depending on location and experience. We offer a competitive benefits package, including health insurance, retirement plan, and paid time off.
-
IT Technical Support Specialist
1 week ago
Johannesburg, Gauteng, South Africa IT Empowered Consulting (Pty) Ltd Full timeJob DescriptionWe are seeking a skilled IT Technical Support Specialist to join our team at IT Empowered Consulting (Pty) Ltd. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring their IT systems run smoothly.The successful candidate will have excellent problem-solving skills, a...
-
Johannesburg, Gauteng, South Africa Recru-it Full timeJob DescriptionWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Recru-it. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their systems are running smoothly and efficiently.About the Role:Provide on-site technical support to clients, resolving...
-
Technical Support Specialist
1 week ago
Johannesburg, Gauteng, South Africa IT Empowered Consulting (Pty) Ltd Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at IT Empowered Consulting (Pty) Ltd. In this role, you will provide end-user computer support, ensuring that all IT systems are managed, maintained, and repaired efficiently.Key responsibilities include:Managing and maintaining IT systems to ensure optimal performanceProviding...
-
Technical Oracle ADF Support Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa IT Ridge Technologies Full timeWe are seeking a skilled technical support specialist to provide maintenance and technical expertise for Oracle ADF-based applications at IT Ridge Technologies. The ideal candidate will be responsible for troubleshooting, debugging, and resolving technical issues with strong problem-solving skills and a focus on delivering high-quality support.Key...
-
Technical Support Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa IT Empowered Consulting (Pty) Ltd Full timeJob SummaryAs a Technical Support Specialist at IT Empowered Consulting (Pty) Ltd, you will play a crucial role in providing expert computer support to our clients. Your primary responsibility will be to manage, maintain, and repair IT systems, ensuring seamless operations and minimizing downtime. You will also be responsible for maintaining the company's...
-
Technical Infrastructure Specialist
4 days ago
Johannesburg, Gauteng, South Africa Recru-it Full timeJob SummaryWe are seeking a highly skilled Technical Infrastructure Specialist to join our team at Recru-it. The successful candidate will be responsible for ensuring the smooth operation of our systems, including software and hardware installation, configuration, and maintenance.About UsAt Recru-it, we pride ourselves on delivering exceptional service to...
-
Technical Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timeJob Offer: Technical Support SpecialistbeBee Professionals is seeking a Technical Support Specialist to provide technical assistance to our customers and ensure the smooth operation of our products and services.The ideal candidate should have a degree in Computer Science or a related field, as well as experience in customer service and technical support. The...
-
Technical Support Specialist
1 day ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timebeBee Professionals, a leading company in the industry, is seeking a skilled Technical Support Specialist to join our team in Johannesburg.The successful candidate will be responsible for providing top-notch technical support to our customers, ensuring that our products and services operate seamlessly.To be eligible for this role, the ideal candidate should...
-
Technical Support Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Browns The Diamond Store Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Browns The Diamond Store in Craighall, Johannesburg. The ideal candidate will have four years or more experience in helpdesk support, providing first-line technical support to customers via phone, email, or in person onsite...
-
Technical Support Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Standard Bank Group Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Standard Bank Group. As a Technical Support Specialist, you will be responsible for maintaining service and application stability, availability, and reliability through the facilitation of various Service Management processes...
-
Technical Support Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Dynexity Full timeJob Title: Technical Support SpecialistAbout the Role:The successful candidate will provide technical support and administrative services to our team at Dynexity. A matric certificate and experience in a technical and admin support role are essential qualifications.Requirements:• Matric certificate• Technical and admin support experience• Hands-on...
-
Technical Support Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa DotActiv Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at DotActiv. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring their satisfaction with our category management software and advisory services.Key Responsibilities- Analyze knowledgebase user...
-
Technical Support Specialist
4 days ago
Johannesburg, Gauteng, South Africa SYSPRO Full timeJob DescriptionThe Technical Support Specialist is responsible for providing expert assistance and support to partners and end-users engaging with SYSPRO customers.
-
Technical IT Support Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa CallForce Full timeAt CallForce, we are seeking an IT Helpdesk Support specialist to join our team.We require a highly skilled individual to provide technical support to our employees, ensuring a seamless IT experience.The successful candidate will be responsible for attending to IT tickets in a timely and efficient manner.They will also be expected to communicate any issues...
-
Technical Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timeWe are seeking a Technical Support Specialist to provide technical assistance to our customers. The successful candidate will be responsible for troubleshooting and resolving technical issues, as well as providing excellent customer service.Requirements:Bachelor's degree in Computer Science, Information Technology, or a related fieldAt least 2 years of...
-
Technical Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timeWe are seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role.The successful candidate will be responsible for troubleshooting and resolving technical issues,...
-
Oracle ADF Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa IT Ridge Technologies Full timeWe are seeking a skilled Oracle ADF Support specialist to provide technical expertise and maintenance for Oracle ADF-based applications. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a deep understanding of Oracle technologies.Key Responsibilities:Provide technical support and maintenance for Oracle...
-
Technical Support Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Kontak Recruitment Full timeTechnical Support SpecialistAre you a skilled technical support specialist with a passion for troubleshooting and resolving complex technical issues? Do you have 3 or more years of experience in Tier 2 support and 365 administration? We are seeking a talented individual to join our client's South African team in Johannesburg and contribute to a dynamic...
-
Technical Desktop Support Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa IT Empowered Consulting (Pty) Ltd Full timeWe are seeking a highly skilled Desktop Support Engineer to join our team at IT Empowered Consulting (Pty) Ltd. The ideal candidate will possess a strong background in Windows Desktop support, printer support, and server support. Additionally, they should have a good understanding of computer networking and servers, as well as virtualization and cloud...
-
Enterprise Oracle ADF Support Specialist
5 days ago
Johannesburg, Gauteng, South Africa IT Ridge Technologies Full timeWe are seeking a skilled professional to provide technical support and maintenance for our Oracle ADF-based applications. As an Enterprise Oracle ADF Support Specialist, you will be responsible for troubleshooting, debugging, and resolving complex technical issues.Key Responsibilities:Provide technical support and maintenance for Oracle ADF-based...