Customer Service Ambassador for Santé Wellness Retreat
16 hours ago
We are seeking a highly motivated and professional Customer Service Ambassador to join our team at Santé Wellness Retreat & Spa.
Job Description- Provide exceptional customer service to residential guests and restaurant patrons, ensuring their needs are met and exceeded.
- Greet guests by name and address them professionally, fostering a welcoming atmosphere.
- Learn and adapt to all relevant hotel and restaurant company standard procedures to ensure seamless operations.
- Communicate effectively with the kitchen regarding orders, requests, and issues to maintain efficient food and beverage service.
- Set up tables according to design standards, taking pride in maintaining a clean and neat environment.
- Take food and drink orders promptly and accurately, inputting into the POS system with precision.
- Ensure all bills are accurate, adhering to high standards of quality and attention to detail.
- Demonstrate excellent communication and interpersonal skills, able to work effectively with colleagues and management.
- Show willingness to learn and adapt to new procedures, systems, and technologies.
- Display a positive attitude, enthusiasm, and passion for delivering exceptional customer service.
- Maintain a high level of professionalism, respect, and courtesy towards guests and colleagues alike.
The ideal candidate will be working in a fast-paced, dynamic environment where teamwork, flexibility, and adaptability are essential. The role requires a strong focus on customer satisfaction, with opportunities to develop skills and knowledge in a supportive and inclusive team.
What We Offer- A competitive salary range of $40,000 - $60,000 per annum, depending on experience.
- Ongoing training and development opportunities to enhance skills and knowledge.
- A dynamic and supportive work environment with a strong focus on teamwork and collaboration.
- The chance to work with a reputable and well-established brand in the wellness and hospitality industry.
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please submit your application.
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Paarl, Western Cape, South Africa Santé Wellness Retreat & Spa Full timeOverviewSanté Wellness Retreat & Spa seeks a skilled Customer Service Ambassador to provide exceptional service to our residential guests and customers. As the face of our resort, you will embody the essence of luxury and hospitality, ensuring every guest feels welcome and pampered.Job DescriptionKey Responsibilities:Greet residential guests by name,...
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