Aftersales Service Advisor

2 weeks ago


Paarl, Western Cape, South Africa Astor Motor Recruitment Full time

We are seeking a highly skilled and experienced Aftersales Service Advisor to join our robust workshop team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service and satisfaction.

Key Responsibilities:
• Providing expert advice and guidance to customers on service and maintenance requirements
• Managing and maintaining accurate records of customer interactions and service work
• Collaborating with colleagues to ensure seamless customer service and efficient service delivery
• Maintaining a high level of product knowledge and staying up-to-date with the latest industry developments

Requirements:
• 2+ years of experience as a Service Advisor in a franchised motor dealership
• Proficiency in Autoline or similar DMS systems
• Excellent customer service and communication skills
• Ability to work well under pressure and as part of a team
• Strong organizational and time management skills

What We Offer:
• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance



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