Table Service Host

1 month ago


Paarl, Western Cape, South Africa Santé Wellness Retreat & Spa Full time
Job Summary

We are seeking a skilled Table Service Host to provide exceptional dining experiences for our guests at Santé Wellness Retreat & Spa.

About the Role

The successful candidate will be responsible for taking orders, delivering food and beverages, and ensuring that every guest feels valued and satisfied with their experience. As a key member of our front-of-house team, you will work closely with our Kitchen Staff to deliver prompt and accurate service.

Responsibilities
  • Greet and escort customers to their tables, providing a warm and welcoming atmosphere.
  • Present menus and provide detailed information on menu items, including ingredients, portion sizes, and potential food allergies.
  • Prepare tables by setting up linens, silverware, and glasses, ensuring a clean and tidy environment.
  • Inform customers about daily specials and offer personalized menu recommendations.
  • Take accurate food and drink orders using our POS ordering system or by memorization.
  • Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
  • Communicate order details to the Kitchen Staff and ensure timely delivery of food and beverages.
  • Deliver exceptional customer service, addressing any concerns or issues promptly and professionally.
Requirements
  • Proven work experience as a Waiter or Waitress in a high-volume restaurant or spa setting.
  • Hands-on experience with cash register and ordering information systems.
  • Basic math skills and attention to detail.
  • Excellent communication and interpersonal skills, with the ability to multitask and work well under pressure.
  • Team spirit and flexibility to work in shifts, including weekends and holidays.
What We Offer
  • A competitive salary of $40,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous meal allowance and uniform provided.
  • Ongoing training and development opportunities to enhance your skills and career growth.
About Us

Santé Wellness Retreat & Spa is a leading wellness resort offering luxurious accommodations, fine dining, and world-class spa services. Our mission is to provide an unforgettable experience for our guests, fostering a culture of excellence, teamwork, and continuous improvement.



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