Customer Service Representative

1 week ago


Paarl, Western Cape, South Africa Wild Dreams Hospitality Full time
Job Title: Customer Service Representative

About Us: At Wild Dreams Hospitality, we strive to provide exceptional service to our guests.

Job Overview: We are currently seeking a highly skilled and motivated Ticket Office Assistant to join our team. This role will be responsible for providing excellent customer service to our clients in a fast-paced environment.

Key Responsibilities:
  • Assist customers with their queries and concerns in a professional and courteous manner.
  • Process transactions efficiently and accurately.
  • Provide information about our services and products.
  • Work collaboratively with other staff members to achieve team goals.


Requirements:
  • National Senior Certificate (Matric/Grade 12) or equivalent qualification.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Fluency in both English and Afrikaans is required.
  • Organized and detail-oriented with the ability to multitask.


Benefits: We offer a competitive salary of R25,000 - R35,000 per month, depending on experience.

How to Apply: If you have the skills and passion for delivering exceptional customer service, please submit your application with a comprehensive CV and cover letter.

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