Administrative Sales Coordinator
2 weeks ago
The Talent Barn is seeking an experienced Sales Administrator to join our team. As a key member of our sales team, you will play a crucial role in supporting the sales process and ensuring seamless communication with customers.
Key Responsibilities:
- Maintaining accurate customer databases by recording and updating customer information in a timely manner.
- Providing exceptional customer support by responding to inquiries, resolving issues, and escalating concerns when necessary.
- Communicating product updates and other relevant information to customers through various channels.
- Managing customer FTP sites to ensure secure and efficient data transfer.
- Collaborating with internal teams to ensure timely delivery of products and services.
- Preparing and distributing documentation to stakeholders, including NCRs, NPIs, and ECOs.
- Coordinating sample requests and tracking follow-ups to ensure customer satisfaction.
- Keeping sales forecast systems accurate and up-to-date to inform business decisions.
- Providing data insights to the sales team to inform sales strategies.
- Preparing monthly reports to track sales performance and identify areas for improvement.
- Organizing team meetings and coordinating customer visits to foster strong relationships.
Key Requirements:
- A minimum of 5 years' experience in a sales administration role, preferably in manufacturing or technical industries.
- Strong proficiency in MS Office and experience with ERP systems.
- Demonstrated customer service and problem-solving skills, with a focus on delivering exceptional results.
- Strong organizational skills and attention to detail, with a ability to prioritize tasks and manage multiple projects simultaneously.
- Effective communication and interpersonal abilities, with a proven track record of building strong relationships with internal and external stakeholders.
- A willingness to work flexible hours when necessary, with a focus on meeting deadlines and delivering results.
We offer a competitive salary of $65,000 - $80,000 per annum, depending on experience, plus additional benefits and opportunities for growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional results, we encourage you to apply.
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