Internal Sales Coordinator

1 week ago

Cape Town, Western Cape, South Africa HR Genie Full time

At HR Genie, we're seeking a detail-oriented and organized Internal Sales Admin to support our sales team in managing administrative tasks, maintaining customer records, and ensuring smooth operations within the sales department.

Key Responsibilities:
  • Administrative Support: Provide administrative support to the sales team, including managing correspondence, preparing sales reports, and maintaining customer records.
  • Sales Order Processing: Process sales orders, ensuring accuracy and timely entry into the system.
  • Schedule Management: Coordinate with the sales team to manage schedules, meetings, and follow-up activities.
  • Customer Service: Respond to customer inquiries, providing information on products, pricing, and order status.
  • Customer Database Management: Maintain and update the customer database, ensuring all information is accurate and up-to-date.
  • Sales Presentations: Assist in the preparation of sales presentations, proposals, and contracts.
  • Inventory Management: Monitor and manage inventory levels, coordinating with the warehouse team to ensure timely fulfillment of orders.
  • Sales Performance Reporting: Support the sales team in tracking sales performance and preparing regular reports for management.
  • Sales Documentation: Handle invoicing, credit notes, and other sales-related documentation.
  • Promotional Activities: Assist in coordinating promotional activities and sales events.
Requirements:
  • Education: High school diploma or equivalent; a degree in Business Administration or a related field is an advantage.
  • Experience: Minimum of 2 years of experience in a sales support or administrative role.
  • Skills: Strong organizational skills, excellent communication skills, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software, high attention to detail, ability to work independently and as part of a team, strong problem-solving skills, and customer-focused mindset.

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