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Sales and Operations Coordinator

1 month ago

Cape Town, Western Cape, South Africa TrudyQ Consulting Full time

Company Overview:

TrudyQ Consulting is a dynamic organization dedicated to delivering exceptional services.

Job Summary:

We are seeking an organized and detail-oriented Sales and Operations Coordinator to join our team. As the ideal candidate, you will be responsible for ensuring seamless sales-related administration, coordinating inventory and vendor activities, and maintaining website content.

Responsibilities:

  • Purchase Order Management:
    • Compile and issue purchase orders based on requests from sales consultants, ensuring accuracy and completeness.
    • Process estimates, sales orders, and purchase orders, ensuring they align with budgetary constraints and correct markups
  • Sales Consultant and Customer Support:
    • Manage administrative tasks for sales consultants, including order processing, record updates, and documentation.
    • Assist walk-in customers and handle incoming calls, addressing sales-related queries.
    • Convert leads to sales through effective communication, follow-ups, and a positive attitude.
    • Build and maintain long-term relationships with clients, ensuring their satisfaction, answering their questions, and meeting their needs.
    • Provide post-meeting follow-up with clients, checking calendars and trackers to ensure consultants attend scheduled meetings.
    • Handle customer care for sales, deliveries, and services, ensuring timely feedback.
  • Inventory and Vendor Coordination:
    • Monitor stock levels and coordinate with suppliers to replenish inventory as needed.
    • Work with the logistics team to ensure the timely receipt of goods.
    • Maintain communication with existing suppliers to ensure smooth operations and resolve any order discrepancies or delays.
    • Assist with obtaining quotes from various courier companies and book couriers when required.
  • Website and Content Management:
    • Add and edit products on the backend of the website.
    • Maintain and ensure the accuracy of all content and pricing on the website.
  • General Duties:
    • Ensure all sales-related administration is efficiently completed, adhering to company policies and procedures.
    • Care for company tools provided and adhere to company policies regarding their use.
    • Perform ad hoc duties as required to support the team and operations.

Requirements:

  • We estimate the salary for this position to be around $60,000 - $80,000 per year, depending on experience.
  • A strong understanding of sales operations and coordination.
  • Excellent organizational and time management skills.
  • Ability to work effectively in a fast-paced environment.
  • Familiarity with website content management systems.

Benefits:

  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.
  • A competitive salary and benefits package.

Working at TrudyQ Consulting:

We are committed to creating a workplace that is inclusive, respectful, and supportive. If you share our values and are passionate about sales and operations, we encourage you to apply.