Service Delivery Team Leader

Job SummaryWe are seeking a seasoned Service Delivery Leader to oversee the smooth operation of our SaaS platform, ensuring high availability, performance, and security. This role requires strong leadership skills, technical expertise, and excellent communication abilities.About Our ClientOur client is a global organization with 500+ employees, headquartered...

We are seeking a seasoned Service Delivery Manager to lead our Professional Services team in Cape Town, South Africa.About the RoleThis is an exceptional opportunity for a highly motivated individual to oversee the daily functions of their SA region Services team members in the Professional Services departments.The ideal candidate will report directly to the...

Job Title: Customer Service Team LeaderJob Summary:We are seeking an experienced Customer Service Team Leader to join our team at Telebest. As a key member of our customer service operations, you will be responsible for leading a team of customer service representatives and ensuring the delivery of exceptional customer experiences.Key Responsibilities:Lead...

Palesa Mbali Group is seeking a Physiotherapist to join their team as a Case Manager: Physiotherapist. This role involves evaluating ambulatory PMB applications, communicating with healthcare professionals, and adhering to the organization's principles.As a Physiotherapist, you will have a minimum of 2 years' experience in the field and be qualified as a...

Santam Agile DevelopmentThe Finance Solutions team in Santam Business Information and Technology Solutions department (BITS) has an opportunity for an Agile Team Servant Leader who will be based in Cape Town (Head Office) in our BITS (Business Information Technology Services) department.Job DescriptionThe role of the Agile Team Servant Leader to support the...

As a critical member of our Cards Customer Service team, the Customer Service Team Leader - Vision Plus will oversee the delivery of exceptional customer experiences across our entire customer base.Key Responsibilities:Agree set goals with team members covering performance, quality and development areas.Drive the achievement of targets.Manage and maintain...

Key Responsibilities:As a Senior Service Delivery Manager at SA Commercial (Pty) Ltd, you will be responsible for managing a team of customer service professionals in a call center environment. Your primary goal will be to ensure exceptional customer service delivery and continuous improvement of service quality.Key Skills:Minimum 2 years experience as a...

Job Title: Debtors Team LeaderAbout the Role:The successful candidate will have a passion for all things receivables and play an integral role in establishing best practices and policies. They will form part of the Finance Shared Service Centre and will play a key role in managing the Order-to-Cash, Billing and Credit Control teams.Main Responsibilities:-...

Company Overview">The Western Cape Government, Department of Social Development is a leading organization in the field of social work. We are committed to promoting social change, problem solving in human relationships and the empowerment and liberation of people to enhance social well being.Job Summary">We are seeking a skilled and experienced Social Work...

Sales Team Leader Job DescriptionAs a Sales Team Leader at SA Commercial Ltd, you will be responsible for leading a team of sales agents to achieve business objectives. Key responsibilities include:Continuously reviewing and monitoring team performance against agreed KPIsEnsuring calls are handled professionally and addressing any shortfallsRecognising and...

Service Solutions is a leading retail services provider seeking an experienced Senior Waterfront Retail Leader to join their dynamic team in Waterfront. This exciting opportunity will see you overseeing the daily operations of our Store, ensuring exceptional customer service and driving sales growth through effective management.We are looking for someone...

Job Title: Sales Team LeaderAt CallForce, we are seeking a highly skilled and experienced Sales Team Leader to join our team. As a Sales Team Leader, you will be responsible for leading and managing a team of Outbound Sales Consultants/Agents to achieve sales targets and provide exceptional customer service.Key Responsibilities:Lead and manage a team of...

Job DescriptionWe are seeking an experienced and dynamic leader to join our Customer Services Department as a Team Leader for Credit Services.About the Role:Lead a team of staff members in achieving high levels of customer satisfaction and productivity.Ensure that operating procedures are understood and adhered to, maintaining the highest standards of...

Job DescriptionWe are seeking an experienced IT Service Delivery Manager to lead our client-facing team. As a key member of our organization, you will be responsible for ensuring seamless IT service management and driving business growth through effective IT intervention.About the RoleClient Portfolio Management: You will serve as the end-to-end owner of key...

Sales and Service Team Leader Role OverviewWe are seeking a highly skilled Sales and Service Team Leader to join our team at Nedbank. As a key member of our leadership pipeline, you will be responsible for delivering outstanding sales performance and managing the branch/market's sales objectives and staff sales capacity.

Job Title: Customer Service Team Manager – Financial Services LeaderAbout the Role:We are seeking a highly skilled and experienced Customer Service Team Manager to join our WNS Global Services team. As a key member of our financial services contact centre, you will be responsible for managing a high-performing team that delivers exceptional customer...

Job Description: IT Service Delivery ManagerAt ABC Worldwide, we are seeking an experienced IT Service Delivery Manager to lead our IT service delivery team.Key Responsibilities:Develop and implement IT service delivery strategies that enhance customer satisfaction and operational efficiency.Oversee the planning, delivery, and support of IT services,...

About Lula">Lula is an innovative and human-focused FinTech company, driven by a mission to help small businesses optimise their cash flow. We're committed to making business banking fast, human, and simple.We believe in the potential of the broader SME landscape in South Africa and are passionate about creating a workplace where awesome people can...

Job DescriptionThis role is responsible for managing projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team.The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs. Defining project needs and...

We are seeking an IT Service Delivery Specialist to join our team at Isilumko Staffing. The ideal candidate will have 8-12 years of experience in managing IT service delivery for large client relationships (800+Seats). Key responsibilities will include client portfolio management, IT service management and delivery, and business value creation. The...