Customized Travel Experience Coordinator

8 hours ago


Bryanston, South Africa RMV Solutions Recruitment Full time

RMV Solutions Recruitment is seeking a skilled Senior Travel Specialist to join our team. As a Senior Travel Specialist, you will be responsible for creating, providing quotes for, and arranging trips to southern Africa for high-end clients through international agents.

The ideal candidate will have excellent communication skills, with the ability to evaluate client requirements, including special interests, needs, and budget. They will also provide timely quotes for all requested services, make reservations, correspond with clients, confirm reservations, and maintain ongoing communication with agents regarding reservation status, payment terms, deadlines, and reservation conditions.

Responsibilities:

  • Evaluate client requirements and preferences
  • Provide accurate and timely quotes for requested services
  • Make reservations and confirm client bookings
  • Maintain open lines of communication with clients and agents
  • Input reservations into Tourplan
  • Confirm services with suppliers
  • Handle client complaints and emergencies

Requirements:

  • MATRIC / Grade 12 qualification or equivalent
  • Preferably a degree in Travel & Tourism or related field
  • 4 years of experience in FIT-Tailor Making Travel consulting within the travel operating industry
  • Knowledge of Tourplan with execution experience an advantage

Salary: The salary offered for this role is competitive and based on relevant experience, estimated at R450,000 - R550,000 per annum.



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