Intermediate Travel Consultant

2 months ago


Bryanston, South Africa Tourvest Travel Services Full time

The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery that differentiates Tourvest Travel Services. The incumbent of this role must specialise in leisure and rewards travel with specialist knowledge of the products offered, relevant fares and deals in place. The incumbent must be very client centric and focus on superior service delivery.
- Amadeus GDS is a must.
- Full understanding and ability to facilitate bookings via an Online Booking system, portal, or any other medium, e.g. AGM, Travelit and Digital Trip.
- Ability to fulfil package bookings through tour operators and ability to self-package deals.
- Issue full domestic and international reservations including hotel, car, air,transfer, B&B etc.
- Accurately complete all reissues.
- Ability to quote preferred agreement deals and full understanding of the conditions of these deals and eligibility.
- Ability to accurately conclude multi-sector/round the world reservations.
- Ability to complete all refunds accurately.
- Ensure preferred agreement deals are understood & applies.
- Ability to provide navigational and technical support on our online portal, Travelit.
- Provide troubleshooting to all online users where required.
- Alignment to all TTS policies and procedures.
- TTS code of conduct to be read, understood, signed and upheld.
- Full understanding of the SOP procedures, in line with ISO & Company Compliance.
- Full understanding of all ISO compliance requirements.
- Fully conversant with preferred partners both of TTS and client.
- Strategic approach when quoting preferred partners.
- Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings.
- No tickets to be on the un-invoiced ticket list
- Ability to identify other opportunities for additional income and savings to client, when quoting.
- Cost conscious mindset for both TTS and the client.
- Understanding Security Restrictions.
- A client centric mentality, with consistent extra mile service.
- Ability to build relationships with TTS clients.
- Immediate attention to any client complaint.
- Adhere to TTS /client turnaround times & SLA.
- Ability to read and update all traveller and client profiles.
- Personal accountability for client satisfaction and retention.
- A strong sense of urgency.
- Excellent telephone etiquette.
- Solution driven.
- Attendance of company meetings and functions/team building, training etc.
- Build and maintain multi
- level relationship within TTS.
- Networking with industry partner.
- This position is office based in Bryanston but from time to time, may allow for working from home. In this case, the staff member must comply with our Home Networker policy.
- Ability to handle pressure and volume.
- Ability to work independently, and self-manage.
- Flexible with working hours, as per rotating shift roster and extended hours.
- Offering a consistent extra mile service while adhering to the SOP and SLA.
- Client retention.
- Ability to trouble shoot and problem solve
- Team player

Minimum Requirements:

- Matric/Grade 12.
- Travel Diploma.
- Minimum 5 years’ experience in leisure and 10 years overall in travel.
- Advantage if the incumbent has experience in rewards travel programmes.

**Job Types**: Full-time, Temporary
Contract length: 4 months

**Experience**:

- Travel Consultant: 5 years (required)

Expected Start Date: 2024/10/01



  • Bryanston, South Africa Insphired Recruitment Solutions Full time

    Our client in the **Tourism** industry is currently looking for an **Intermediate Consultant**, in **Bryanston**. **Responsibilities**: - Effectively action the travel booking process at all levels, resulting in an efficient, effective, and cost-conscious travel service delivery that differentiates the business. - Ensure the ongoing of all-encompassing...


  • Bryanston, South Africa RMV Recruitment Full time

    Purpose of the Job: The role involves efficiently managing the travel booking process at all levels to ensure a distinctive, cost-effective, and efficient travel service delivery. REISSUING TICKETS, RESERVATIONS, AND REFUNDS - Work with Amadeus system - Issue full domestic and international reservations including hotel, car, air, transfer, B&B, etc. -...


  • Bryanston, South Africa Tourvest Travel Services Full time

    The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery that differentiates Tourvest Travel Services. The incumbent of this role must specialise in leisure and rewards travel with specialist knowledge of the products offered, relevant fares...


  • Bryanston, South Africa RMV Solutions Recruitment Full time

    About the Role:RMV Solutions Recruitment is seeking a highly skilled and experienced Senior Travel Consultant to join our team. As a Senior Travel Consultant, you will be responsible for creating, providing quotes for, and arranging trips to southern Africa for high-end clients through international agents.Key Responsibilities:Evaluate client requirements,...


  • Bryanston, South Africa JCG SERVICES Full time

    Must have extensive experience. Strategic travel planning client relationship management complex travel bookings and execution team leadership and mentorship database management and reporting market analysis and target achievement Qualifications: Formal training and 5 years experience in Galileo/ Amadeus 5 years experience in a senior travel...


  • Bryanston, South Africa RMV Recruitment Full time

    The incumbent in this role should efficiently manage the travel booking process across all levels to ensure a streamlined, effective, and cost-effective travel service delivery. They must also adhere to my client, in-house system, processes, and procedures. **Principal Accountabilities and Responsibilities** **Technology & Systems**: - Consult on Amadeus...


  • Bryanston, South Africa RMV Solutions Recruitment Full time

    RMV Solutions Recruitment is seeking a skilled Senior Travel Specialist to join our team. The ideal candidate will have a strong understanding of customer needs and products, as well as the ability to negotiate with suppliers for availability and rates. The role involves evaluating client requirements, providing timely quotes, making reservations, and...


  • Bryanston, South Africa RMV Recruitment Full time

    The incumbent in this role is responsible for efficiently managing the travel booking process to ensure cost-effective and high-quality travel services for our client Travel Services. Key responsibilities include: - Reissuing tickets, reservations, and refunds - Demonstrating general travel knowledge - Utilizing relevant GDS or OBT - Issuing domestic and...


  • Bryanston, South Africa RMV Solutions Recruitment Full time

    Job Title: Senior Travel SpecialistRMV Solutions Recruitment is seeking a highly skilled Senior Travel Specialist to join our team.Job Summary:We are looking for a seasoned travel professional to create, provide quotes for, and arrange trips to southern Africa for high-end clients through international agents.Key Responsibilities:Evaluate client...


  • Bryanston, South Africa RMV Solutions Recruitment Full time

    Job Title: Senior Travel SpecialistAt RMV Solutions Recruitment, we are seeking a highly skilled and experienced Senior Travel Specialist to join our team.Job Summary:We are looking for a Senior Travel Specialist who can create, provide quotes for, and arrange trips to southern Africa for high-end clients through international agents. The ideal candidate...


  • Bryanston, South Africa RMV Solutions Pty Ltd Full time

    **Description**: The role of Intermediate Sports/Ski Consultant is to design, quote and book various inbound and outbound journeys for the Sport and Leisure division for B2B and B2C markets - especially focused on Sports and Ski environment. Pro-actively assist in Product Development and ensure the current product is updated, costed and relevant to client...


  • Bryanston, South Africa RMV Solutions Recruitment Full time

    Job Title: Senior Travel SpecialistJob Description:At RMV Solutions Recruitment, we are seeking a highly skilled Senior Travel Specialist to join our team. The ideal candidate will have a strong understanding of customer needs and products, as well as the ability to negotiate with suppliers for availability and rates.Responsibilities:• Evaluate client...


  • Bryanston, South Africa RMV Solutions Recruitment Full time

    To create, provide quotes for, and arrange trips to southern Africa for travellers through international agents for High-End clients. Responsibilities: Evaluate client requirements including special interests, needs, and budget Provide timely quotes for all requested services Make reservations for all requested services Correspond with clients in writing...


  • Bryanston, South Africa Ukwazi Consulting Full time

    Ukwazi Consulting looking for **intermediate level Data Clean-Up and Migration Lead** for a small to medium size ERP project within the Mining industry for a 18 month contract assignment. Required skills should include good understanding of the data mapping, clean-up, testing and cutover concepts for various functions within the business, but ability to...


  • Bryanston, South Africa RMV Solutions Recruitment Full time

    RMV Solutions Recruitment is seeking a skilled Senior Travel Specialist to join our team. As a Senior Travel Specialist, you will be responsible for creating, providing quotes for, and arranging trips to southern Africa for high-end clients through international agents.The ideal candidate will have excellent communication skills, with the ability to evaluate...


  • Bryanston, South Africa RMV Solutions Pty Ltd Full time

    **PLEASE DONT APPLY IF YOU CANT READ, WRITE OR SPEAK GERMAN AND HAVE AT LEAST 3 YEARS TRAVEL & TOURISM EXPERIENCE!** Our client is a leading travel management business with a worldwide presence that specializes in three main areas: inbound and outbound leisure travel, inbound and outbound incentive travel, and inbound and outbound sports tourism. My client...


  • Bryanston, South Africa RMV Solutions Pty Ltd Full time

    **PLEASE DONT APPLY IF YOU CANT READ, WRITE OR SPEAK GERMAN AND HAVE AT LEAST 3 YEARS TRAVEL & TOURISM EXPERIENCE!** Our client is a leading travel management business with a worldwide presence that specializes in three main areas: inbound and outbound leisure travel, inbound and outbound incentive travel, and inbound and outbound sports tourism. My client...

  • Travel Specialist

    5 months ago


    Bryanston, South Africa RMV Recruitment Full time

    To create, provide quotes for, and arrange trips to southern Africa for travelers through international agents for High-End clients. **Responsibilities**: - Evaluate client requirements including special interests, needs, and budget - Provide timely quotes for all requested services - Make reservations for all requested services - Correspond with clients...

  • Vip Senior Consultant

    5 months ago


    Bryanston, South Africa RMV Protection Full time

    The incumbent in this role is responsible for efficiently managing the travel booking process to ensure cost-effective and high-quality travel services for our client Travel Services. Key responsibilities include: - Reissuing tickets, reservations, and refunds - Demonstrating general travel knowledge - Utilizing relevant GDS or OBT - Issuing domestic and...

  • Vip Senior Consultant

    5 months ago


    Bryanston, South Africa Insphired Recruitment Solutions Full time

    Our client in the Tourism industry is currently looking for a **VIP Senior Consultant**, in **Bryanston.** **Responsibilities**: - Effectively action the travel booking process at all levels, resulting in an efficient, effective, and cost-conscious travel service delivery that differentiates the business. - Ensure the ongoing of all-encompassing viability...