Senior Travel Consultant

4 weeks ago


Bryanston, South Africa RMV Solutions Recruitment Full time
Job Title: Senior Travel Specialist

At RMV Solutions Recruitment, we are seeking a highly skilled and experienced Senior Travel Specialist to join our team.

Job Summary:

We are looking for a Senior Travel Specialist who can create, provide quotes for, and arrange trips to southern Africa for high-end clients through international agents. The ideal candidate will have a strong understanding of customer needs and products, as well as excellent negotiation skills with suppliers.

Key Responsibilities:
  • Evaluate client requirements, including special interests, needs, and budget
  • Provide timely quotes for all requested services
  • Make reservations for all requested services
  • Correspond with clients in writing and confirm reservations
  • Input reservations into Tourplan
  • Confirm services with suppliers
  • Maintain ongoing communication with agents regarding reservation status, payment terms, deadlines, and reservation conditions
  • Organize Meet and Greets as needed
  • Stay in touch with tour guides during tours
  • Handle client complaints and emergencies
  • Keep in touch with agents
Qualifications and Experience:
  • Matric / Grade 12
  • Preferably a qualification in Travel & Tourism
  • 4 years of experience in FIT-Tailor Making Travel consulting within the travel operating industry
  • Knowledge of Tourplan with execution experience is preferred
Competencies:
  • Understanding of customer needs and products
  • Ability to negotiate with suppliers for availability and rates
  • Strong knowledge of the Tourism industry
  • Excellent familiarity with South African geography
Salary:

The salary offered for this role is competitive and based on relevant experience.



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