Oem Customer Care Coordinator
3 weeks ago
**Job Number**
- 70643
**Job Type**
- Permanent
**Job Title**
- (D8969) OEM Customer Care Coordinator - Bryanston
**Computer Skills**
- Computer skills,Microsoft office
**Industry**
- Automotive
**City**
- Bryanston
**Province**
- Gauteng
- OEM situated in Bryanston urgently requires an OEM Customer Care Coordinator who will work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall department**PRIMARY PURPOSE OF THE JOB**-
**RESPONSIBILITIES**
- Undertake daily administrative tasks to ensure the functionality and coordination of the department.
- Be responsible for the timely delivery of different communications, including research material through tracking and feedback activity.
- Responsible for the various Social Media activities, responses, and feedback.
- Assist with call centre activities - dealing with incoming customer complaints and queries.
- Support with project and event executions
- Provide support and assistance with any additional tasks requested by Management.**Inherent Requirements**
**MINIMUM REQUIREMENTS**
- Matric
- Tertiary qualification in a relevant field is advantageous.
- A minimum of 2 years’ experience related to customer care.
- Automotive industry experience is essential.
**SKILLS**
- Creative and out-the-box thinker
- Attention to detail,
- Deadline driven,
- Excellent organisational skills,
- People skills,
- Excellent communication skills (both verbal and written)
- Highly professional communication etiquette.
**What Qualification**
- OEM Customer Care Coordinator minimum 2 year's experience related to customer care
**Minimum Qualification**
- Diploma
**Status**
- Pending / Unavailable
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